Store Manager Designate

TN United Kingdom; City of Edinburgh; On-site; GBP 28,000 - 33,000; Full time

Job summary

Join a forward-thinking company as a Store Manager Designate, where you'll lead a friendly team dedicated to exceptional customer service. This full-time role offers an exciting opportunity to drive sales performance and build strong customer relationships in a fast-paced environment. With a competitive salary and generous perks, including bonuses for achieving targets and a supportive workplace culture, you’ll thrive in an environment that values your contributions. Be part of a respected organization recognized for its commitment to employee engagement and exceptional service.

Benefits

28 days paid holiday

Monthly bonuses

Enhanced parental leave

Pension scheme

Healthcare cash plan

Discounted gym membership

Cycle to work scheme

Sharesave scheme

Colleague discounts

Employee Assistance Programme

Qualifications

• Previous experience in a management role is essential.
• Operational background in a customer-facing environment like retail.

Responsibilities

• Lead and motivate the store team, encouraging performance.
• Achieve sales targets by understanding customer needs.

Skills

Management

Customer Service

Sales Performance

Coaching

Communication

Commercial Acumen

Job description

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Store Manager Designate

Here at Safestore our people make the difference. We’re a friendly team and thrive on providing exceptional customer service, whilst selling the right storage solution to our customers.

Basic starting salary: £XX,000 per annum. Including a bonus each month which can take you up to £XXX per annum.

With this position, you will be based in one store and required to travel to our local stores in XXX, XXX, and XXX (travel expenses paid when traveling to one of the additional stores).

As a Store Manager, you will lead by example and give your team all the encouragement and training they require. You will motivate them to provide an excellent customer experience, ensuring that they build great customer relationships. You’ll lead the way by driving your team’s performance and being focused on maximising sales.

We just want you to be yourself, and before you know it, you will be part of the Safestore team, dazzling our customers and achieving your store’s bonus targets.

This is a full-time, permanent role where you’ll work 40 hours per week on a rota basis, covering 5 out of 7 days. Shifts will fall within our opening hours: Monday to Saturday from 7:30am to 6:30pm (with extended hours on Thursdays until 8:30pm) and Sundays from 10:00am to 4:00pm.

Department Region 1 | Employment Type: Permanent - Full Time | Location: Edinburgh Leith | Workplace type: Onsite | Compensation: £28,000 - £32,200 / year

What we will offer you:

• 28 days paid holiday per year (including bank holidays)
• Bonuses of basic monthly salary for achieving targets
• Enhanced parental leave
• Pension scheme
• Healthcare cash plan for all colleagues
• Wellbeing initiatives such as discounted gym membership and a cycle to work scheme
• Sharesave scheme with huge success historically for our colleagues
• Colleague and family discounts on Safestore products and services
• Employee Assistance Programme

What you will offer us:

• People: Leading and motivating the store team through coaching and providing constructive feedback, encouraging them to enhance performance.
• Sales: Achieving your targets by understanding every customer’s requirements, and advising on the best solution from enquiry through to move-in, driving your store’s performance (P&L) and achieving targets.
• Customer service: Identifying every opportunity to maximise customer experience with exceptional service.
• Store Standards: Take pride in managing a store’s overall responsibilities, including Health and Safety, and maintaining exceptional standards to create a great impression for customers.

A successful Store Manager will:

• Have had previous experience in a management role
• Have an operational background in a customer-facing environment such as retail/consultative sales
• Be able to lead a team and coach for performance
• Be able to communicate and build relationships with all stakeholders
• Have strong commercial acumen
• Be able to lead your team through the fast-moving storage industry environment

About Safestore

Safestore is the UK’s largest self-storage group, and part of the FTSE 250. We believe that engaged colleagues, who feel valued by our business, are the foundation of our customer-focused culture. We know our people as individuals, and show respect for each other, enabling everyone to have a voice so that they can bring their full, unique selves to work. We are exceptionally proud that, in 2021 and 2024, we were awarded the prestigious 'Investors in People’ Platinum accreditation.

Our Hiring Process

• Stage 1: Applied
• Stage 2: Review
• Stage 3: Telephone Interview
• Stage 4: 1st Stage Interview
• Stage 5: Hired

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