Store Manager – Customer-Focused Retail Leader (Guernsey)

SandpiperCI Limited; St Peter Port; Presencial; GBP 30.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Attractive Salary

Discount card

Pension scheme

Annual leave 20 days+

Descripción de la vacante

SandpiperCI Limited in Guernsey is seeking a Store Manager (39hrs) for Card Factory Guernsey. You will lead the store team, drive profitability and deliver exceptional customer service while upholding brand standards.

The role requires strong leadership, risk management and the ability to manage budgets and stock in a fast-paced retail environment on St Peter Port. A valid right to work for Guernsey is essential.

Formación

• Good general education.
• Current First Aid at Work Certificate (Preferred).
• Customer service skills.
• Exceptional leadership skills.
• Effective time-management skills.
• Excellent coaching and development skills.
• Strong interpersonal skills.
• Patience and the ability to remain calm in stressful situations.
• Ability to receive feedback and act on it, when necessary.
• Ability to work on own initiative and under pressure to meet tight deadlines.
• Sensitivity and understanding.
• Good attention to detail.
• Competently able to use a computer and the main software packages.
• Proven financial aptitude.
• Proven track record in delivering results.
• Background in Customer Service.
• Proven experience in effectively managing a team.
• Minimum 2 years of managerial experience, in customer-facing/retail role.

Responsabilidades

• Lead the store team and deliver on business objectives.
• Maximise profitability, provide high levels of customer service and develop a motivated team.
• Use systems to control financial aspects and budgets.
• Comply with Health and Safety legislation and corporate principles to maintain a safe environment.

Conocimientos

Customer service

Leadership

Time management

Coaching & development

Interpersonal skills

Attention to detail

Computer skills

Results delivery

Customer service history

Educación

Good general education

Herramientas

Computer skills

Descripción del empleo

SandpiperCI Limited in Guernsey is seeking a Store Manager (39hrs) for Card Factory Guernsey. You will lead the store team, drive profitability and deliver exceptional customer service while upholding brand standards.

The role requires strong leadership, risk management and the ability to manage budgets and stock in a fast-paced retail environment on St Peter Port. A valid right to work for Guernsey is essential.