Store Manager - Convenience - Berkshire/Surrey/Hampshire Area

Sainsbury's; Fleet; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading UK retailer is seeking a Store Manager responsible for overseeing operations and ensuring exceptional customer experiences. The ideal candidate has retail management experience, excels in team leadership, and is adept at using data for performance improvement. This role offers competitive salary and a range of benefits, including private healthcare, bonuses, and discounts.

Benefits

Private Healthcare

Interest-free car loan

Annual bonus scheme

Discount card

Generous holiday entitlement

Pension contributions

Wellbeing support

Qualifications

• Proven experience in retail management with accountability for financial outcomes.
• Ability to lead and develop teams while maintaining high service standards.
• Competence in managing employee relations and understanding HR policies.

Responsibilities

• Oversee store operations and deliver excellent customer experiences.
• Plan and prepare for upcoming trading activities.
• Utilize data to improve performance and customer experiences.

Skills

Customer service excellence

Team leadership

Data analysis

Change management

HR policy interpretation

Job description

What you’ll be doing:

Our Convenience Store Managers have full control over their shop. They’re accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible, and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity, being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal.

Retail’s ever-evolving with new business initiatives and change programmes, and there are always difficult decisions to be made. It’s a job with a lot of responsibility but also one that is highly rewarding.

What makes a brilliant Store Manager:

• Our best Store Managers do everything, every day for our customers, ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey.
• Has experience leading an operation with accountabilities for delivering customer, financial, and organisational outcomes.
• A leader who role models excellent service and business values through teams of managers and colleagues.
• Uses data and insight to inform planning, improve performance or customer experience and/or KPIs.
• Experience managing ER cases including dismissals, confident in understanding and interpreting HR policies.
• Can lead change, delivering engagement on purpose whilst managing team wellbeing.

Working for us has great rewards:

Salary will depend on your experience, store size, complexity, and location. We also offer a range of benefits for our managers, including:

• Private Healthcare – eligible for single cover, with an upgrade option to family cover annually.
• Interest-free car loan of up to £10,000.
• An annual bonus scheme based on our and your performance.
• Discount card – 10% off shopping at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% off at Sainsbury’s every Friday and Saturday, and 15% off at Argos every payday.
• Generous holiday entitlement, maternity, and paternity leave.
• Pension – we’ll match 4-7.5% of your contributions.
• Sainsbury’s share scheme – build up an investment at discounted prices.
• Wellbeing support – access to emotional support, counselling, legal, and financial advice.
• Colleague networks – connect with like-minded colleagues to help fulfill your potential.
• Cycle to Work scheme – hire a bike and cycling equipment, saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers, and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome.

Our colleagues may be entitled to enhanced discretionary leave for families and support for carers. We provide resources to help understand and support their roles and teams. Our internal networks promote representation and help remove barriers. We offer development opportunities, mentorship, training, and career progression pathways. We celebrate diversity through initiatives and events. For more about our inclusivity efforts, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will support you.

Leading in our stores:

Our management teams are the driving force behind our business. With bold leadership, a passion for service, and an eye for opportunity, they empower teams to raise the bar daily. Whether it's product availability, safety standards, or seamless operations, they’re hands-on changemakers. Their impact makes work more rewarding for colleagues and creates a next-level shopping experience for customers. This is how we bring our purpose to life, one powerful action at a time.