Store Manager - Convenience

Sainsbury's; Lincoln; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading retail company in Lincoln is seeking a skilled Store Manager. This role involves overseeing shop operations, ensuring customer satisfaction, and leading a team to deliver excellent service. The ideal candidate will have strong leadership capabilities, commercial awareness, and the ability to navigate complex situations. This position offers competitive salary and a range of benefits including private healthcare and performance bonuses.

Benefits

Private Healthcare

Interest-free car loan

Annual bonus scheme

Discount card

Generous holiday entitlement

Pension matching up to 7.5%

Income share scheme

Wellbeing support

Cycle to Work scheme

Gym membership discounts

Qualifications

• Experience leading an operation with responsibilities for customer, financial, and organizational outcomes.
• Confidence managing ER cases and understanding HR policies.
• Ability to use data and insights to improve KPIs.

Responsibilities

• Lead the shop, ensuring safety and legal compliance.
• Deliver exceptional customer experiences and improve the customer journey.
• Manage trading activities and prepare for future opportunities.

Skills

Customer service delivery

Leadership and team management

Commercial awareness

Data analysis for performance improvement

Human Resources understanding

Change management

Job description

What you’ll be doing:

Our Convenience Store Managers have full control over their shop. They’re accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible, and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity, being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal.

Retail’s ever-evolving with new business initiatives and change programmes, and there are always difficult decisions to be made. It’s a job with a lot of responsibility but also one that is highly rewarding.

What makes a brilliant Store Manager:

• Our best Store Managers do everything, every day, for our customers, ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey.
• Have experience leading an operation with responsibilities for delivering customer, financial, and organizational outcomes.
• Are leaders who role model excellent service and business values through teams of managers and colleagues.
• Use data and insight to inform planning, improve performance, customer experience, and KPIs.
• Experience managing ER cases, including dismissals, and confidence in understanding and interpreting HR policies.
• Can lead change, delivering engagement on purpose whilst managing team wellbeing.

Working for us has great rewards

Salary will depend on your experience, store size, complexity, and location. We also offer a range of benefits, including:

• Private Healthcare – eligible for single cover, with an annual upgrade to family cover.
• Interest-free car loan of up to £10,000.
• An annual bonus scheme based on performance.
• Discount card – 10% off shopping at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury’s on Fridays and Saturdays, and 15% at Argos every payday.
• Generous holiday entitlement, maternity, and paternity leave.
• Pension – we’ll match 4-7.5% of your contributions.
• Sainsbury’s share scheme – build up an investment at discounted prices.
• Wellbeing support – access to emotional support, counselling, legal, and financial advice.
• Colleague networks – connect with like-minded colleagues to help fulfill your potential.
• Cycle to Work scheme – hire a bike and cycling equipment, saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers, and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome. We offer enhanced discretionary leave for families, support for carers, resources for understanding and supporting roles, and internal networks for representation. We provide development opportunities like mentorship, training, and career pathways, and celebrate diversity through initiatives and events. For more information on our inclusivity efforts, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will support you.

Leading in our stores:

Our management teams are the driving force behind our business. With bold leadership, a passion for service, and an eye for opportunity, they empower teams to raise the bar daily. Whether it's product availability, safety standards, or seamless daily operations, they’re hands-on changemakers. The impact? More rewarding work for colleagues and a next-level shopping experience for customers. This is how we bring our purpose to life, one powerful action at a time.