Store Manager - Convenience

Morrisons; Harrogate; Hybrid; GBP 35,000 - 55,000; Full time

Benefits offered by this job

28 days annual leave

Colleague discount 15%

Company pension

Leadership development programme

Health & wellbeing support

Exclusive discounts (My Morri)

Job summary

Morrisons in Harrogate is seeking a Store Manager to run the store with an entrepreneurial spirit, focusing on customers, colleagues and the local community. You’ll lead your team to create a great place to work and shop.

Reporting to the Area Manager, you will drive customer experience, commercial performance and people development, while fostering an inclusive culture and strong local ties. Hours vary with business needs.

Qualifications

• Experience in fast-paced, service-focused environments is desirable.
• Ability to coach, motivate and inspire a team to success.
• Strong interpersonal skills and adaptability in decision making.
• Willingness to roll up sleeves and support the team as needed.

Responsibilities

• Lead a team to deliver the best customer experience in line with Morrisons brand.
• Drive continuous improvement in store performance and offerings.
• Oversee recruitment, induction, training and development.
• Build community relationships and support local initiatives.
• Manage daily store operations to match business needs.

Skills

Talent spotting

Coaching & motivation

Influence & listening

Hands-on leadership

Resilience

Job description

More about the role

As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop!

Reporting to the Area Manager, you will be responsible for:

• Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand
• Always challenging and thinking of new ways to serve our customers better
• Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering
• Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service
• Building and managing relationships, understanding the important role your store plays in supporting the local community

As a Store Manager, your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required.

Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment.

We value your hard work and commitment, and in return, we provide:

• Annual leave: 28 days holiday
• Colleague Discount: 15% discount across convenience, supermarkets and online
• Company Pension: Contributory scheme
• Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme
• Health & Wellbeing Support: Access to Vita Health & Aviva digital GP
• 'My Morri' Exclusive Discounts: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards

More about you

Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following:

• A passion for spotting and developing talent
• Ability to coach, motivate and inspire in order to create a successful team culture
• Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things
• A passion for rolling up your sleeves to support the team in delivering the store objectives
• High level of resilience and the ability to work through problems

More about us

Starting as a Bradford market stall, we are proud to be the Yorkshire retailer now serving over 11 million customers nationwide each week. We’re unique: both foodmakers and shopkeepers, processing our own fresh produce and preparing more food in-store than any other supermarket.

We offer real opportunities to build your career across our stores, sites, and support teams. We’re a down-to-earth team that values hard work, reliability, and great customer service. If you’re friendly, dependable, and ready to get stuck in, there’s always More to Morrisons for you.

Morrisons is a place where you can be yourself, feel valued, and have a true sense of belonging. We are proud to be an equal opportunities employer and welcome applications from people from all walks of life, as we strive to build a workforce that truly represents the communities we serve.

We are also a Disability Confident Employer, which means we're committed to providing an inclusive and accessible recruitment process. If you require any reasonable adjustments, please let us know when you submit your application and support will be provided wherever it’s required.