Store Manager - Convenience

Sainsbury's; Glasgow; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading UK food retailer is seeking a Store Manager in Glasgow. You will take full control of store operations, leading a team to deliver an exceptional customer experience. Responsibilities include managing financial performance, overseeing compliance, and driving team engagement. Experience in leadership and HR policies is essential. This role offers competitive salary and benefits including private healthcare and generous holidays.

Benefits

Private Healthcare

Interest-free car loan

Annual bonus scheme

Discount card

Generous holiday entitlement

Pension plan

Wellbeing support

Cycle to Work scheme

Qualifications

• Experience leading an operation with accountability for financial and organizational outcomes.
• Confident in managing employee relations cases.
• Ability to use data to inform decision-making.

Responsibilities

• Oversee shop operations and ensure compliance with safety and legal standards.
• Lead and develop a team to enhance customer experience.
• Manage financial performance and operational efficiency.

Skills

Customer service excellence

Leadership

Data analysis

Change management

HR policy understanding

Job description

What you’ll be doing:

Our Convenience Store Managers have full control over their shop. They’re accountable leaders who ensure we deliver on our purpose to make good food, joyful, accessible, and affordable for everyone, every day. Their team of Customer and Trading Managers run the shifts, and they plan and prepare for upcoming trading activity, being commercially minded and anticipating issues from today to 6 months from now, making sure everything is safe and legal.

Retail’s ever-evolving with new business initiatives and change programmes, and there are always difficult decisions to be made. It’s a job with a lot of responsibility but also highly rewarding.

What makes a brilliant Store Manager:

• Our best Store Managers do everything, every day, for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey.
• Experience leading an operation with accountabilities for delivering customer, financial, and organizational outcomes.
• A leader who role models excellent service and business values through teams of managers and colleagues.
• Uses data and insight to inform planning, improve performance or customer experience, and KPI’s.
• Experience managing ER cases, including dismissals, and confident in understanding and interpreting HR policies.
• Can lead change, delivering engagement on purpose whilst managing team wellbeing.

Working for us has great rewards

Salary will depend on your experience, store size, complexity, and location. We also offer a range of benefits, including:

• Private Healthcare – Eligible for single cover and to upgrade annually to family cover.
• Interest-free car loan of up to £10,000.
• An annual bonus scheme based on performance.
• Discount card – 10% off shopping at Sainsbury’s, Argos, Tu, and Habitat after four weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day.
• Generous holiday entitlement, maternity, and paternity leave.
• Pension – we’ll match 4-7.5% of your contributions.
• Sainsbury’s share scheme – build up an investment at discounted prices.
• Wellbeing support – access to emotional support, counselling, legal, and financial advice.
• Colleague networks – connect with like-minded people to help fulfill your potential.
• Cycle to Work scheme – hire a bike and cycling equipment, saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers, and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

Our colleagues may be entitled to enhanced discretionary leave for families and support for carers. We provide resources to help understand and support their roles. Our internal networks ensure true representation, helping to identify and remove barriers. We offer development opportunities, including mentorship, training, and career pathways. We celebrate diversity through initiatives and events. To learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Leading in our stores:

Our management teams are the driving force behind our business. With bold leadership, a passion for service, and an eye for opportunity, they empower teams to raise the bar daily for our customers. Whether it's product availability, safety standards, or seamless operations, they’re hands-on changemakers. The impact? Work becomes more rewarding for colleagues, and shopping becomes a next-level experience for customers. This is how we bring our purpose to life, one powerful action at a time.