Store Manager - Convenience

Morrisons; Eling; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

28 days annual leave

Colleague discount 15%

Pension scheme

Leadership School: Sir Ken Morrison

Wellbeing support: Vita Health & Aviva

Job summary

Morrisons is seeking a Store Manager to run a store with entrepreneurial spirit, prioritising customers, colleagues and local communities. You will lead a team to deliver outstanding customer service and strong commercial performance, treating the store as your own business.

Reporting to the Area Manager, you will recruit, induct and develop people, build an inclusive culture and foster community relationships. The role requires flexibility, including early mornings, late nights and weekends.

Qualifications

• Prior experience in fast paced, service-focused environments such as retail, convenience or hospitality.
• Passion for spotting and developing talent.
• Ability to coach, motivate and inspire teams.
• Ability to influence, listen and understand different perspectives.
• Resilience and ability to handle problems and workloads.

Responsibilities

• Lead store team to deliver the best customer experience, aligning with the Morrisons brand.
• Own recruitment, induction, training and development to build an inclusive culture.
• Drive store performance and treat the store as your own business, seeking improvements.
• Build and manage relationships with customers and the local community.
• Collaborate with Area Manager to meet store objectives.

Skills

People leadership

Customer service

Talent development

Coaching & motivation

Communication skills

Problem solving

Job description

More about the role

As a Store Manager, your role as 'shopkeeper' means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You'll lead your team to ensure the store is a great place for people to work and shop!

Reporting to the Area Manager, you will be responsible for:

• Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand
• Always challenging and thinking of new ways to serve our customers better
• Working hard to get the best out of your store's commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering
• Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service
• Building and managing relationships, understanding the important role your store plays in supporting the local community

As a Store Manager, your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required.

Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment.

We value your hard work and commitment, and in return, we provide:

• Annual leave: 28 days holiday
• Colleague Discount: 15% discount across convenience, supermarkets and online
• Company Pension: Contributory scheme
• Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme
• Health & Wellbeing Support: Access to Vita Health & Aviva digital GP
• 'My Morri' Exclusive Discounts: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards

More about you

Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn't a must have but you'll definitely need experience in the following:

• A passion for spotting and developing talent
• Ability to coach, motivate and inspire in order to create a successful team culture
• Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things
• A passion for rolling up your sleeves to support the team in delivering the store objectives
• High level of resilience and the ability to work through problems