Store Manager - CoE (Non-Optom)

TN United Kingdom; Exeter; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company is seeking a Store Manager for one of their flagship stores in Exeter. The role involves leading a diverse team, ensuring exceptional customer service, and developing strategies for store performance. Candidates should have experience in retail leadership and a passion for customer care. The company offers various benefits, including a retirement savings plan, employee discounts, and career development opportunities.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Clinical and non-clinical career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free 24/7 counselling and support

Qualifications

• Experience leading a large team within a retail setting.

Responsibilities

• Empowering your team to nurture customer relationships.
• Inspiring your team to deliver exceptional results.
• Using commercial knowledge to develop external relationships.

Skills

Leadership

Customer Service

Job description

Closing Date: 17 May 2025

About the role

As the Store Manager of one of our flagship stores, you will be responsible for leading your store and providing an exemplary customer experience to every patient and customer.

With a wide range of products and services offered in store, you will work alongside a diverse team with varying clinical expertise and knowledge. Your responsibilities will include:

1. Empowering your team to nurture customer relationships to deliver sales through service.
2. Inspiring your team daily to deliver exceptional results.
3. Creating a thriving store environment.
4. Working alongside your team to assist customers, find products and services that meet their needs, and offer tailored solutions such as frame styling, clinical pre-testing, dispensing, and more.
5. Using your commercial knowledge of the local community to develop external relationships that help shape your store's strategy to optimize patient care and profitability.
6. Reporting to the Regional Manager and collaborating with the regional team and Support Office to influence and drive change for business performance.
7. Developing your clinical knowledge through our industry-leading ‘Step into Optics’ training program and practical in-store experience.

What you’ll need to have

Essential skills and experience:

• Experience leading a large team within a retail setting.

It would be great if you also have

Desirable skills and experience:

• Experience working within a clinical or optical environment.
• Experience leading a team in a customer-facing setting.

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Clinical and non-clinical career development opportunities
• Enhanced maternity/paternity/adoption leave pay and a gift card for expecting or adopting parents
• Flexible benefits scheme
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We offer additional benefits to provide flexibility—more details at boots.jobs/rewards. Exclusions may apply. Please note, salary estimates on third-party sites are not endorsed by Boots and may be inaccurate.

Why Boots Opticians

We foster an inclusive working environment where consideration and diversity help everyone reach their full potential. We are proud to be an equal opportunity employer, embracing diversity and providing a positive workplace for all. Join us and see what’s possible when we change for the better.

What's next

Thank you for visiting our careers page. If you apply, your application will be reviewed, and we will contact you. Successful candidates will be invited for an interview with the hiring manager.

We are open to discussing part-time and job share options for full-time roles. If you need additional support during the application process, we are happy to provide reasonable adjustments.

Please note: If you are not a passport holder of the country where the vacancy is located, you may need a work permit. Check our Blog for more info.

Do not provide bank or payment details when applying. All applications should be made via the 'Apply now' button.

Created on 17/05/2025 by TN United Kingdom