Store Manager - CoE (Non-Optom)

Boots Opticians; Exeter; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a passionate Store Manager for one of its flagship locations. This role involves leading a diverse team, ensuring exemplary customer service, and driving sales through strong relationships. You'll utilize your commercial knowledge to shape strategies that enhance patient care and store profitability. With opportunities for career development and a supportive work environment, this position is perfect for those looking to make a significant impact in the retail optical sector.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Access to 24/7 counselling and support

Qualifications

• Experience leading a large team within a retail setting.
• Strong customer service skills.

Responsibilities

• Lead the store team to deliver exceptional customer experiences.
• Develop external relationships to optimize patient care.

Skills

Team Leadership

Customer Service

Commercial Awareness

Job description

Job Description

Closing Date: 17 May 2025

About the role

As the Store Manager of one of our flagship stores you will be responsible for the leadership of your store, providing an exemplary customer experience to every patient and customer.

With the wide range of products and services offered in store, you will be working alongside a diverse team of varying clinical expertise and knowledge. You will

• Empower your team to nurture customer relationships to deliver sales through service.
• Inspire your team daily to deliver exceptional results
• Create a thriving store environment
• Work within your store alongside your team to assist customers and find the products and services that best meet their needs, offering solutions such as frame styling, clinical pre-testing, dispensing and much more, tailored to individual needs and preferences.
• Use your commercial knowledge of your local community to develop great external relationships to help shape your store specific strategy to optimise patient care and profitability.
• Reporting to the Regional manager, you will work collaboratively with the regional team and the Support Office to influence and drive change to optimise business performance
• Develop your clinical knowledge through our industry-leading ‘Step into Optics’ training programme along with the practical experience you will receive in store.

What you’ll need to have

These are the essential skills or experience needed to succeed in this role.

• Experience leading a large team within a retail setting

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria.

• Experience working within a clinical or Optical environment
• Experience leading a team within a customer facing setting

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Clinical and Non-Clinical Career development opportunities
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.

What's next

Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Closing date

17-May-2025

Business Area

Opticians

Function

Opticians

Keywords

Optometry, Optometrist, Optom, Optician, Clinical, Glasses, Healthcare, Health, clinician, , Optom jobs, Optical Jobs,

Hours per week

37.5

Latitude,longitude 1

50.725508398,-3.527942246

Shift Pattern to display to candidates (displayed externally). Please select one:

Weekdays and Weekends

Airport

No

Hours per week

Over 35 hours per week

Company

Optics

Division

300 - South

Should this vacancy be excluded from being posted onto the Boots.jobs career site?

No

Region

OPT107 - South West and Channel Islands

Area

OPT107 - South West and Channel Islands

Store

3028 - Exeter

Req Posted Date

29-Apr-2025

County

Devon

Country

UK

Address 1

251 High Street

Address 2

Exeter