Store Manager - Clapham & Shoreditch in London Retail - Store Manager · Clapham, Shoreditch

Oh My Cream limited; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a new and vibrant team at Oh My Cream as a Store Manager in London! With a focus on clean beauty, you'll lead a passionate team, ensure outstanding customer service, and drive sales at our exciting new locations. Offering extensive training, discounts on products, and the chance to grow in a mission-driven company aiming for B-Corp certification.

Benefits

Monthly commission

One weekend off per month

Birthday day-off

Extensive training

40% discount on products

28 days holiday

Company pension scheme

5 sick days after probation

Qualifications

• Previous retail management experience is a must.
• Love for the beauty world, especially clean beauty.
• Meticulous, organized, and dynamic.

Responsibilities

• Develop store performance through effective cash management.
• Drive sales while maintaining customer service standards.
• Oversee store operations and ensure high-quality standards.

Skills

Customer service

Sales

Team management

Cash management

Education

Beauty diploma

Job description

New Openings – Join our London Adventure !

We’re building our future teams and looking for passionate, skincare-obsessed talents to join us from July 2025 !

Oh My Cream is coming soon to two exciting new locations in London :

Position:2Store Managers (Permanent Contract, 39 hours/week, with 2 days off)

Redchurch Street (Shoreditch)

Northcote Road (Clapham)

Weekend work is mandatory, with Sundays scheduled on a rotational basis within the team.

️ The official opening dates are still being finalised, but don’t worry, training will start from July in our established London stores in Chelsea, Notting Hill and Marylebone, so you’re fully ready when the doors open.

What we offer :

• Monthly commission based on turnover achieved

• One weekend off per month (except in December)

• Day-off offered on the birthday date

• Extensive and ongoing training on products and facials

• 40% discount on products

• 5 sick days per calendar year after your probation period

• 28 days holiday inclusive of Bank Holidays

• Company pension scheme after qualifying period

• An ethical and committed company : We have been a Mission-Driven Company since 2023 and aim to achieve B-Corp certification in 2025

Your missions:

• Develop the store’s performance through effective cash management and monitoring key performance indicators: sales, average basket size, conversion rate, collective goals, etc.

• Drive sales while maintaining impeccable customer service and store image

• Manage your team in line with Oh My Cream’s values

• Oversee store operations (HR, stock, etc.) and ensure high-quality standards in terms of image (product presentation, merchandising, and cleanliness)

• Ensure compliance with processes

• Lead by example with the completion of these tasks:

• Personalized customer welcome

• Sales advice and customer loyalty

• Skin consultations

• Leading masterclasses and in-store events

• Performing expert and customized facial treatments with Dermalogica, Tata Harper, and Oh My Cream Skincare.

• Preparing treatment rooms : setting up beds, cleaning/disinfecting between treatments

• Receiving and organizing restocks (2 deliveries per week)

• Regular store inventory management

• Ordering supplies (office materials, beauty consumables)

• Store maintenance

Desired profile:

• Love the world of beauty, especially clean beauty ? That’s already a (huge) plus !

• Enjoy hands-on work and have a passion for the beauty industry ?

• We’re looking for more than just a typical profile—we want a true personality who’s versatile, proactive, and loves challenges

• Previous retail management experience is a must !

•A beauty diploma is a + !

• You are meticulous, organized, dynamic, and always wear a smile.

If this sounds like you, you are perfect for our team !

Interview Process:

Oh My Cream is committed to inclusive recruitment, ensuring equal treatment of all candidates and offering the same opportunities to talents from all backgrounds.

1. In-person or video interview with our Recruitment Officer

2. In-person interview with our Area Manager and/or Store Manager

Ready to embark on an exciting adventure with us ?

Join Oh My Cream and turn your passion into a career !