Store Manager - Chandlery (Lymington)

Marine Resources Recruitment Ltd; Pennington; On-site; GBP 100,000 - 125,000; Full time

Job summary

A reputable marine retail company is seeking a Chandlery Manager for their Lymington store. In this leadership role, you will manage a dedicated team, oversee daily operations, drive profitability, and ensure exceptional customer service. The ideal candidate is passionate about the marine industry and thrives in a retail environment. The position offers a competitive salary and a supportive team culture.

Benefits

Competitive salary package

Company pension scheme

Generous staff discount

Comprehensive in-house product training

Waterfront working environment

Holiday allowance

Free onsite parking

Qualifications

• Hands-on and customer-focused approach.
• Passionate about the marine industry.
• Experience in a similar retail environment.

Responsibilities

• Lead and develop your team for outstanding customer service.
• Oversee daily store operations and manage stock.
• Drive profitability and handle financial performance.

Skills

Leadership

Customer service

Retail management

Job description

Overview

Chandlery Manager – Lymington

We are working with a well-respected marine retail business to recruit a Chandlery Manager for their Lymington store. This is an opportunity to take on a leadership role at the heart of the local marine community, with responsibility for a small, dedicated team and the smooth running of the store’s day-to-day operations.

This position will suit a hands-on, customer-focused manager who is passionate about the marine industry, thrives in a retail environment, and enjoys leading from the front.

Key Responsibilities

• Lead, motivate, and develop your team to deliver outstanding customer service and maximise sales.
• Oversee the daily operations of the store, ensuring the right staffing levels and effective cost management.
• Manage stock in collaboration with the purchasing team, ensuring displays are merchandised and replenished to a high standard.
• Take ownership of the financial performance of the store, driving profitability and managing expenditure.
• Handle HR responsibilities, including recruitment, training, and performance management.
• Ensure compliance with health & safety, legal, and security requirements.
• Respond to customer feedback and complaints in a professional and timely manner.
• Organise local promotions, displays, and events, including supporting wider company activities such as boat shows.
• Be responsible for cashing up and banking procedures.
• Liaise with sales and marketing to maximise local business opportunities.

What’s on Offer

• Competitive salary package
• Company pension scheme
• Generous staff discount
• Comprehensive in-house product and system training
• A waterfront working environment in the heart of Lymington
• Supportive and enjoyable team culture
• Holiday allowance
• Free onsite parking

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