Store Manager, Calvin Klein Wembley Outlet

TN United Kingdom; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a dynamic team at an iconic retail brand, where your leadership as a Store Manager will shape the customer experience. This role offers the opportunity to inspire and develop a passionate team while driving sales and operational excellence. With a focus on creating a vibrant store atmosphere, you will engage with customers and ensure that high standards are maintained. Embrace the entrepreneurial spirit of a forward-thinking company that values diversity and inclusion, and make a meaningful impact in the retail landscape. If you're ready to lead with purpose and passion, this is the perfect opportunity for you.

Benefits

Comprehensive benefits program

Diversity and inclusion initiatives

Qualifications

• Extensive experience in connecting with consumers in a brand retail environment.
• Previous retail operations, budgeting, planning, and sales experience.

Responsibilities

• Partnering with the store management team to achieve sales and profitability goals.
• Managing manpower planning, recruitment, and onboarding processes.
• Leading weekly management meetings and communicating sales goals.

Skills

Retail Operations

Budgeting

Sales Management

People Management

Effective Communication

Conflict Resolution

Collaboration

Adaptability

Job description

Social network you want to login/join with:

col-narrow-left

Client:

PVH

Location:

London, United Kingdom

Job Category:

Retail

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

525feedc010d

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

col-wide

Job Description:

Design Your Future at PVH

Store Manager, Calvin Klein Wembley Outlet

PVH

With a history going back over 130 years, PVH has excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. We have over 30,000 associates operating in over 40 countries with over $8 billion in revenues.

Founded in 1968 and acquired by PVH Corp. in 2003, Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses. We strive to make a positive impact on the world. We inspire passion in our people. We embody authenticity and embrace individuality.

Tommy Hilfiger is one of the world’s leading designer lifestyle brands, internationally recognized for celebrating the essence of “classic American cool” style. Founded in 1985, Tommy Hilfiger was acquired by PVH Corp. in 2010. We engage consumers through 360° marketing campaigns, innovative events, exciting collaborations and brand partnerships, and work with some of the biggest names from the world of Fashion, Art, Music and Entertainment.

THE ROLE

Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base.

As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about.

Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, the first-class experience must be a given, and our in-store standards should never be questionable.

The Store Manager plays a key role in achieving these standards, leading by example, embracing our entrepreneurial spirit, and inspiring their teams through their passion and belief in our brands.

Responsibilities include:

1. Partnering with the store management team to build on business opportunities and achieve company standards/goals: sales and wage budgets, sales per hour (SPH), units per transaction (UPT), conversion (hit) rate, wage and expense control, shrinkage, mystery shops, store audits, and profitability.
2. Identifying opportunities and collaborating with others to grow the business or improve performance.
3. Fostering a positive store experience by treating all customers and staff members fairly and consistently.
4. Ensuring “door to floor” best practices, visual merchandising directives, and standards are being executed; reviewing standards regularly.
5. Communicating with the buying team to ensure correct stock levels and demographic relevance.
6. Analyzing store reports and creating action plans to improve results.
7. Communicating daily with staff on sales goals, KPIs, store results, and product sales.
8. Managing manpower planning, recruitment, interviewing, hiring, and onboarding processes.
9. Providing training and coaching for employees, ensuring documentation.
10. Leading weekly management and staff meetings; participating in regional meetings.
11. Making decisions under stress, setting challenging yet attainable goals focused on service quality, customer satisfaction, and financial performance.
12. Implementing action plans considering consequences and budgets.
13. Conveying ideas and goals clearly, managing implementation, and achieving results.
14. Creating energy and excitement around shared goals and values.

YOU

• Extensive experience in connecting with consumers in a brand retail environment.
• Previous retail operations, budgeting, planning, and sales experience.
• People management experience, with purpose-driven conflict resolution.
• Effective communication skills and ability to foster belonging.
• Collaborative mindset, recognizing contributions and achievements.
• Courage to give constructive feedback promoting positive change.
• Ability to adapt quickly and work efficiently.
• Energetic, inspiring trust, with a strong presence on the shop floor.

WHAT WE OFFER

At PVH, we value our dedicated associates and offer a comprehensive benefits program to support them both at home and at work.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to diversity and inclusion, welcoming applicants regardless of age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.