STORE MANAGER BULGARI HARRODS

Bulgari; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Bulgari UK seeks a dynamic Store Manager for its Harrods location. The role involves steering the store’s sales performance and team development while contributing to the luxury brand's reputation. Ideal candidates have experience in luxury retail and a robust leadership track record.

Qualifications

• Experience in luxury retail or department stores.
• Strong leadership and a results-driven attitude.

Responsibilities

• Achieve sales plan and profitability targets.
• Develop and implement store business and marketing strategies.
• Motivate and lead the sales team effectively.

Skills

Leadership

Business Development

Sales Management

Customer Relationship Management

Job description

Position

Bulgari UK is looking for a Store Manager for our Harrods store. The Store Manager is responsible for the excellent management of the Bulgari store through the achievement of the sales objectives by building, coaching and maintaining a highly motived sales tea m as well as delivering exceptional service to the customers.

Profile

Responsibilities:

Business Development and Sales Management

Responsible for ensuring that the store achieves sales plan and profitability targets.

Develop store business plan to include marketing and promotional strategies that will continue to drive traffic to the store and develop and grow the customer base, with particular emphasis placed on building the local market (events, local media, integration into the local community, etc.).

Work closely with Public Relations and Marketing on strategies

Ensure that the staff is knowledgeable of brand history and product information in all categories.

Team Management

Create a supportive environment and continuously motivate and empower sales staff to meet assigned goals.

Demonstrate sales leadership by playing an active role on the sales floor & managing clients personally

Drive CRM activity among the individual team members ensuring clients are being cultivated according to potential

Identify individual and team development needs while working with VP & HR to implement and monitor necessary training.

Supervise team activities ensuring compliance with company policies and procedures

Operations

Manage the store P&L paying particular attention to controllable expenses, sales plan and operating budget.

Partner with visual, merchandising, high jewelry, etc.

Oversee staffing needs to ensure appropriate store coverage that is in line with traffic

Ensure compliance with all internal control procedures an maintain inventory accuracy

Responsible for the good maintenance, the safe environment, the good functioning of the store as well as the respect of the product assortment and visual merchandising

Additional information

Skills:

Experience within a department store will be considered a plus

Knowledge/previous experience in the Luxury business

Drive for results and strong leadership