Store Manager - Bromley (40 hours)

Rituals; Bromley; On-site; GBP 30,000 - 50,000; Full time

Job summary

A retail company in Bromley is seeking a Store Manager responsible for enhancing customer experience and team performance. This role involves leading daily operations, setting objectives to drive KPIs, and fostering a motivating environment for staff. Candidates should have previous Store Manager experience in retail or hospitality and exhibit strong people management skills. The position offers a dynamic workplace where leadership and employee engagement are prioritized.

Qualifications

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• High energy, humility, and a sense of humor.
• Ability to motivate your team and achieve customer satisfaction goals.

Responsibilities

• Create an unforgettable customer experience.
• Lead the team to reach performance targets.
• Manage inventory and day-to-day operations.

Skills

People management skills

Motivation skills

Coaching skills

Decision-making skills

Problem-solving skills

Job description

Job Description

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!

You’ll work closely with your Area Manager to implement our local business strategy, continuously reach performance targets, and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!

You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations, and promote employee wellbeing and engagement through regular 1-to-1s and genuine connections with your team by celebrating successes!

Qualifications

High energy, humility, and a sense of humor!

You are unique because of your ability to motivate your team and achieve goals related to customer satisfaction and sales. Additionally, as Store Manager, you are inspiring and performance-oriented.

Moreover, you have:

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioral change and develop others.
• Decision-making and problem-solving skills.