Store Manager - Brighton

CO-OP; England; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading retail cooperative in the UK is seeking a Customer Team Leader to lead and inspire the team, ensuring a great customer experience while maintaining high store standards. This role offers a competitive salary, generous holiday allowance, and a range of benefits, including a pension scheme and colleague discounts. Ideal candidates will have leadership experience and strong communication skills.

Benefits

Competitive salary and benefits package

Generous holiday allowance

Colleague discounts

Pension contributions

Wagestream app access

Cycle to work scheme

Qualifications

• Experience in guiding and developing a team in a busy, service-focused environment.
• Ability to coach, motivate, and inspire the team.
• Willingness to support the team with delivery of store activities.

Responsibilities

• Lead and inspire a team to deliver a great customer experience.
• Support store managers and colleagues to maintain high standards.
• Ensure the store is well-stocked and well-presented.

Skills

Team leadership

Communication skills

Problem-solving

Commercial awareness

Job description

Overview

As a Customer Team Member at Co-op, you'll be part of a business that's truly different. There’s lots to do in this role, with plenty to keep you busy during your shifts. From giving our customers a great in-store experience to preparing bakery products and promoting our membership offer, every day is different. If you're looking to kick-start your retail career, this opportunity could be perfect for you.

As a Customer Team Leader, you'll help maintain our high standards while supporting your store colleagues to be their best. You'll assist the Store Manager and make sure your store is always safe. You'll also take pride in keeping the store well-stocked and looking great, leading by example and doing the right thing. If you're looking to build a rewarding career in retail, this could be the perfect opportunity.

If you have a strong sense of community, commercial awareness, and leadership skills, our Store Manager opportunity might be what you're looking for. As a Store Manager at Co-op, you'll lead your team and make sure everyone works together to deliver a great in-store experience for our customers. While the role comes with its challenges, with exciting opportunities for growth, it’s one of the most rewarding careers in retail.

Responsibilities

• Lead and inspire a team to deliver a great customer experience, drive sales, and contribute to communities.
• Support store managers and colleagues to maintain high standards, safety, and operational excellence.
• Ensure the store is well-stocked, welcoming, and well-presented; lead by example and uphold Co-op values.
• Help deliver store strategies and participate in projects and programmes to bring strategies to life.
• Empower the team to deliver great service and promote the Co-op difference to customers and members.
• Develop an inclusive culture where everyone can speak up and share their views.

Qualifications

• Experience in guiding and developing a team in a busy, service-focused environment.
• Good communication skills; ability to coach, motivate, and inspire the team.
• Resilience and strong problem-solving skills.
• Ability to understand and analyse commercial information.
• Willingness to roll up your sleeves and support the team with delivery of store activities.

Benefits and Other Information

• Competitive salary and benefits package, including an annual bonus (based on personal and business performance).
• Generous holiday allowance of 36 days including bank holidays (rising with service).
• Colleague discount on Co-op branded products and other brands available in-store.
• Pension with up to 10% employer contributions.
• Wagestream app for access to a portion of pay on demand.
• Cycle to work scheme and wellbeing services to support physical, mental, and financial wellbeing.

Equality, Inclusion and Recruitment

We're actively building diverse teams and welcome applications from everyone. If you have a disability, we can make reasonable adjustments to the recruitment process. We’re also part of the Disability Confident scheme, meaning we’ll offer an interview to disabled candidates who meet the minimum criteria. We’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If invited to participate in the recruitment process, we’ll ask about any reasonable adjustments you need to participate.