Store Manager - Bracknell

Charles Tyrwhitt; Bracknell; On-site; GBP 100,000 - 125,000; Full time

Job summary

A retail company is seeking a Store Manager for their location in Bracknell. The ideal candidate will lead and motivate the team to achieve sales targets, ensure exceptional customer service, and manage daily operations. Strong leadership and customer service skills are essential for this role. The position offers a competitive salary, extensive perks including a bonus scheme, and opportunities for professional development.

Benefits

Competitive salary

Quarterly bonus scheme

Uniform allowance

Staff discount

Commuting support

Regular social activities

Professional development

Qualifications

• Previous experience as a Store Manager is required.
• Ability to lead and inspire teams.
• Strong planning and organizational abilities.

Responsibilities

• Lead, motivate, and coach the store team.
• Ensure exceptional customer service.
• Manage daily operations and compliance.

Skills

Leadership

Customer Service

Analytical Skills

Organization

Communication

Negotiation

Job description

The Role

At Charles Tyrwhitt, our purpose is to “Make it easy for men to dress well,” and we rely on our specialist teams to achieve this.

We are currently seeking a Store Manager for our store in The Lexicon, Bracknell.

What you will be doing

The Store Manager will lead, motivate, and coach the store team to meet and exceed sales targets, KPIs, and compliance standards using our training tools, while ensuring exceptional customer service and product knowledge. You will recruit, nurture, and retain top talent, promote the CT culture through our brand values, and create a positive environment for both your team and customers. You will identify sales opportunities, generate corporate activity, and develop new business. Building strong relationships with peers and Head Office departments is essential to handle store matters such as stock control, payroll, budgeting, layout, promotions, staff development, and employee relations. You will make commercial decisions to support the store, particularly in visual merchandising, with support from our VM team to ensure visuals reflect our brand identity. As the store leader, you will manage daily operations, champion colleague engagement, and ensure compliance with company policies, procedures, and security protocols.

What we are looking for

The ideal candidate will have previous experience as a Store Manager, with proven ability to lead, coach, and inspire teams to high performance. Strong customer service and relationship-building skills are essential, along with excellent planning and organizational abilities to maintain a long-term vision. A highly commercial mindset, coupled with strong analytical, communication, and negotiation skills, is required to influence stakeholders at all levels. At CT, we value our 3 BE’s: “BE the BOSS,” “BE the CUSTOMER,” and “BE the BEST.” We seek proactive, hardworking individuals who thrive in a collaborative environment and are driven to create positive change.

What you can expect from us:

• Competitive salary and an excellent quarterly bonus scheme
• Uniform allowance, refreshed every 6 months
• An entrepreneurial environment encouraging innovation and business growth
• Staff discount from day one, including access to The White Company
• Support for commuting and relocation, including cycle-to-work schemes
• Regular social activities, parties, and team-building events funded through a fun fund
• Partnership with charities and sustainability initiatives, reflecting our ethos of giving back
• Professional development through the Tyrwhitt Academy, including product knowledge, customer service training, and apprenticeship qualifications

Who we are

Nicholas Charles Tyrwhitt Wheeler founded the brand over three decades ago with a vision to create better value and quality shirts accessible to all men. While renowned for shirts, we now offer comprehensive wardrobe solutions for every occasion, committed to making dressing well effortless for men everywhere. Our headquarters are in London, with stores on Jermyn Street, offices in London Bridge and Manhattan, and a distribution center in Milton Keynes. We are dedicated to ethical practices, sustainability, and giving back to the community, continually striving to improve our social and environmental impact.

‘I am Proud and Free to be me!’

Our diverse team, the Tyrwhitteers, embody our culture of passion, entrepreneurship, and fun, guided by our 3 BE’s: “BE the BOSS,” “BE the CUSTOMER,” and “BE the BEST.”