Store Manager - Bournemouth (40 hours)

Rituals; Bournemouth; On-site; GBP 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to enhance customer experiences and drive team performance. This role involves working closely with the Area Manager to implement local business strategies, achieve performance targets, and lead a motivated team. As a Store Manager, you will inspire your team, manage daily operations, and ensure excellent store administration. If you are energetic, humorous, and passionate about retail, this is an exciting opportunity to make a significant impact in a vibrant environment.

Qualifications

• Prior relevant Store Manager experience or equivalent in retail or hospitality.
• Ability to motivate team and reach customer satisfaction and sales goals.

Responsibilities

• Create an unforgettable customer experience and help team reach full potential.
• Define daily objectives and actions to drive KPIs and manage operations.

Skills

People management skills

Communication

Motivation

Coaching

Decision-making

Problem-solving

Job description

Job Description

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!

You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!

You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success!

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because of your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager, you are inspiring and performance-oriented.

On top of that, you have:

1. Prior relevant Store Manager experience or equivalent within retail or hospitality.
2. People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
3. Experience in sharing knowledge to drive behavioural change and develop others.
4. Decision-making and problem-solving skills.