Store Manager - Bolton & Lancashire Area

Marks and Spencer; England; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading retail company in the United Kingdom is seeking a Store Manager for the Bolton & Lancashire area. The successful candidate will lead the full operation, focusing on performance, customer experience, and team development. Key responsibilities include driving retail performance, implementing strategies, and fostering a high-performance culture. Ideal candidates should be resilient leaders with strong communication skills and experience in fast-paced retail environments.

Qualifications

• Proven leader of large teams in a fast-paced retail environment.
• Excellent communication skills and the ability to make tough decisions.
• Confident in using digital tools and data to make decisions.

Responsibilities

• Lead the delivery of the retail plan to drive performance.
• Set strategy and direction for the store.
• Build a high-performance culture by coaching managers.
• Drive digital adoption and omnichannel capability.
• Create an exceptional customer journey through inspiring standards.

Skills

Leadership

Communication

Performance management

Digital proficiency

Job description

Summary

Store Manager - Bolton & Lancashire Area

All the details

Store Manager As a Store Manager, you'll own the full operation, leading with confidence, building highperforming teams, and setting the pace in a fast-changing retail environment. You'll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in. This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people.

What you'll do

• Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the P&L.
• Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it.
• Own the change agenda landing transformation initiatives with clarity, urgency and pace.
• Build a high-performance culture by coaching managers, growing talent, and creating a store people want to join and stay in.
• Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency.
• Drive digital adoption and omnichannel capability - helping teams sell across all platforms and channels.
• Be the voice of your store - representing your people, saying it as it is and owning the follow-through on what needs to improve.
• Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.

Who you are

• A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results.
• Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact.
• A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you.
• Strong on planning, performance management and resilience.
• You can balance the big picture with the detail and always hold the line and set expectations.
• Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same.
• Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation.
• Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and apply today.