Store Manager - Bluewater (40 hours)

Rituals; Dartford; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading retail company in Dartford is seeking a Store Manager to create exceptional customer experiences and guide their team towards success. You will be responsible for implementing business strategies, managing daily operations, and leading your team through motivation and coaching. Ideal candidates will have prior management experience in a retail or hospitality setting. This role emphasizes teamwork and driving customer satisfaction.

Qualifications

• Prior relevant Store Manager experience within retail or hospitality.
• Ability to motivate team and achieve customer satisfaction and sales goals.
• Experience in sharing knowledge to drive behavioral change.

Responsibilities

• Create an unforgettable customer experience and help team reach full potential.
• Implement local business strategy and reach performance targets.
• Manage inventory and day-to-day operations of the store.

Skills

Motivational skills

Problem-solving skills

Communication skills

Coaching skills

Job description

Job Description

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!

You’ll work closely with your Area Manager to implement our local business strategy, continuously reach performance targets, and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!

You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations, and promote employee wellbeing and engagement through regular 1-to-1 meetings and genuine connections with your team by celebrating successes!

Qualifications

High energy, humility, and a good sense of humor!

You are unique because of your ability to motivate your team and achieve goals related to customer satisfaction and sales. As a Store Manager, you are inspiring and performance-oriented.

Additionally, you have:

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioral change and develop others.
• Decision-making and problem-solving skills.