Store Manager - Bexleyheath

H&M; London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading fashion retailer is seeking a Store Manager for the Bexleyheath store in London. The role involves maximizing sales, leading a team, and ensuring a customer-first experience. Candidates should have prior Store Manager experience and a passion for profitability. This is a permanent position offering 39 hours per week with flexible availability required.

Benefits

Staff discount card

Participation in H&M Incentive Program

Extensive development opportunities

Responsibilities

• Lead and develop the store team to maximize sales and profit.
• Analyze store’s Sales & Profit KPIs and ensure operational excellence.
• Recruit, train, and manage employee performance.

Skills

Store Manager experience

Leading and managing teams

Driving goals forward

Customer-first mindset

Job description

Job Description

This is a permanent position offering 39 hours per week. The position is based in the H&M Bexleyheath store in the Broadway Shopping Centre.

Our Leaders have the ambition to make our people and business grow. As a Store Manager, you are responsible for planning and achieving the sales and profit goals of the store. You lead, coach, and develop the team, promote a safe work environment, and ensure a great customer-first experience.

Key responsibilities:

Sales & Profit:

• You lead with a vision to secure the best experience for all our colleagues and customers.
• You analyse and follow up your Store’s Sales & Profit KPIs and take actions to maximise results.
• You oversee store operations and ensure best practices are followed in-store and in line with the Area vision.

People & Teams:

• You ensure all employee relation responsibilities, legal requirements, and H&M policies are fulfilled.
• You recruit, train, develop, and manage succession for your Store.
• You evaluate and manage the performance of your team through dialogues, development plans, and feedback to encourage leadership and support business needs.
• You ensure health & safety; legal and security issues are being handled in accordance with H&M standards and local legislation.

Qualifications

We are looking for people who have:

• Store Manager experience in a customer-facing environment.
• Previous experience of leading and managing teams.
• Knowledge and passion for driving goals forward.
• A passion for profitability and people.
• A Customer-first mindset.

Additional Information

Availability 7 days fully flexible, weekends included.

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Inclusion & Diversity

H&M is a part of H&M Group. We’re committed to creating inclusive, diverse, and equitable workplaces. Our teams should consist of a variety of people sharing their knowledge, experience, and ideas. Having a diverse workforce positively impacts our ability to address challenges, innovate, and relate to our colleagues and customers worldwide. All diversity dimensions are considered in our recruitment process.

We strive for a fair and unbiased process and kindly ask applicants not to attach a cover letter, as they may contain information that can trigger unintentional biases.

Company Description

H&M Group is a family of brands including H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our people drive our commitment to meaningful growth and sustainable lifestyles. Help us re-imagine fashion and reshape our industry. Learn more about H&M Group here.

H&M is a fashion brand offering the latest styles, designer collaborations, and affordable essentials. Our mission is fashion & quality at the best price sustainably. Learn more about H&M here.