Store Manager (Belfast)

ASTRID & MIYU; Belfast; On-site; GBP 30,000 - 40,000; Full time

Job summary

ASTRID & MIYU is seeking a passionate Store Manager for their new store in Belfast. The successful candidate will lead the team, champion core values, and deliver outstanding customer experiences. This role promises growth opportunities in a values-driven company and supports the mission to revolutionize the jewellery experience.

Qualifications

• Values champion and brand ambassador for the store team.
• Experience with international businesses preferred.
• Ability to develop and mentor high-performing teams.

Responsibilities

• Deliver exceptional customer experience through retail pillars.
• Promote brand loyalty and engage with the local community.
• Ensure operational processes enhance productivity and satisfaction.

Skills

Leadership

Communication

Customer Service

Team Development

Operational Efficiency

Education

Experience as a Store Manager

Job description

The A&M Mission: We're more than just a jewellery brand, we're on a mission to revolutionise the jewellery experience.

Our Values & Culture: We're a values-driven company that thrives on growth, celebration, and breaking boundaries. If you're adaptable, resilient, and enjoy working in a fast-paced business whilst being able to pivot, you'll thrive here at A&M. Find out more about our core values here.

Location: Belfast, Northern Ireland

Hours: Full-time

Salary & Benefits: £30,000 + bonus & commission. See more on our benefits here.

Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here.

The Store Manager Mission:

This is an exciting opportunity to be at the heart of our first store opening in Northern Ireland, Belfast as we continue to revolutionise the jewellery experience worldwide. As an inspirational leader you'll champion our core values, shaping a vibrant team culture, and setting the standard for excellence unforgettable experience for our customers.

How you'll drive success:

• You and your team will deliver exceptional customer experience through our 3 experiential retail pillars - Community & Connection, Memorable Moments, and Inspiration & Innovative - to ensure the customer is at the heart of all decisions
• You'll build brand loyalty by promoting our CRM scheme, hosting events, and engaging with your local community in this exciting new market for us
• You will inspire, support and coach your team to truly flourish and grow in their roles by adopting a reverse leadership approach in order to cultivate high-performing and truly engaged teams
• You're a clear and confident communicator and comfortable with delivering feedback on the shop floor, observing & delivering in the moment
• You'll lead the way in ensuring strong numbers are achieved through inventory management, VM, store layouts and experiential retail
• Ensure efficient and effective operational processes in your store to enhance productivity and customer satisfaction
• You'll commit to continuously optimising your social and environmental impact from both large to small decisions, staying committed within your role to together growing a sustainable business

What you'll need to thrive:

• A values champion and brand ambassador, you are the role model for your store team and our values resonate deeply with you
• Experience as a Store Manager, preferably having worked for an international business
• You'll take ownership of the day-to-day operations, ensuring every detail runs seamlessly while aligning with our broader goals and driving performance on the ground
• You have a strong presence, high on influencing your energy is infectious and authentically inspires those around you
• You have the ability to develop and mentor a high-performing team to create an environment fostered by learning, growth and development
• You're always looking for a better way to do things and are naturally curious in everything you do and every conversation you have

The Interview Process and Candidate Experience

1. Life Story & Values - a 30 min video call with our Talent Team for us to get know each other better, asking questions inspired by our three core values
2. SWOT Task - you'll present a SWOT analysis of the store you're applying to and share this with your Area Manager in person
3. In-Store Experience Interview - a chance for you to experience life as a Store Manager in an A&M store with our Head of Retail

Feedback: We're committed to creating the best candidate experience we can for you. You'll receive feedback over the phone or email at every stage in the process once you've had an interview so that we can set you up for success and help fuel your growth.