Store Manager - Bath (40 hours)

Rituals UK & Ireland (B Corp); Bath; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading retail company is looking for a Store Manager in Bath, UK. In this role, you will create exceptional customer experiences, inspire your team, and achieve top-line sales. Your responsibilities include implementing business strategies, managing daily operations, and fostering employee engagement. Previous experience in retail or hospitality is required, along with strong leadership and people management skills. Competitive bonus scheme and employee discounts offered.

Benefits

Training and development opportunities

Competitive bonus scheme

Rituals employee discount

Quarterly product allowance

Numerous wellbeing initiatives

Company & Team Events

Qualifications

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• Experience in sharing knowledge to drive behavioural change.
• Strong problem-solving and decision-making skills.

Responsibilities

• Implement local business strategy and reach performance targets.
• Lead and coach the team to ensure a great customer experience.
• Manage inventory and day-to-day operations.

Skills

People management skills

Decision making

Problem-solving

Communication

Coaching

Job description

Overview

Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?

Share your talents. As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!

You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!

You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success!

Responsibilities

• Work with Area Manager to implement local business strategy and continuously reach performance targets, with effective leadership.
• Lead by example and coach the team to deliver an excellent customer experience.
• Define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure store administration, manage inventory and day-to-day operations.
• Drive employee wellbeing and engagement with regular 1-to-1s and by making a genuine connection with the team and celebrating success.

Qualifications

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.

Benefits of working at Rituals

• Training and development opportunities
• Competitive bonus scheme
• Rituals employee discount
• Quarterly product allowance
• Numerous wellbeing initiatives and EAP
• Company & Team Events