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Store Manager - Basingstoke

Costa Coffee

Basingstoke

On-site

GBP 38,000

Full time

10 days ago

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An established industry player is seeking a dynamic Store Manager to lead its Basingstoke location. In this pivotal role, you will drive customer satisfaction and foster a positive team culture, creating an inviting atmosphere for customers. Your leadership will shape the team's success, ensuring high standards and operational excellence. With exciting perks like a share scheme and generous discounts, this opportunity offers a chance to be part of a brand that values diversity and inclusion. If you're passionate about coffee and customer service, this role is perfect for you.

Access to Coca-Cola share scheme

50% discount on food and drinks

Matched pension contributions up to 10%

Quarterly and annual incentive scheme

Strong leadership experience in managing and developing successful teams.
Ambitious character with a focus on growth and customer satisfaction.

Drive a strong customer service culture and meet customer needs.
Train and develop your team to achieve their best performance.
Manage sales, profits, and recognition effectively.

Leadership

Customer Service

Team Management

Sales Management

14 April 2025

Store Manager – Basingstoke Jubilee Circus – Up to £38,000 per annum -- Permanent

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

Access to the Coca-Cola share scheme including matched contributions
50% discount on all your favourite food and drinks in Costa owned stores
A smart pension that is matched up to an amazing 10%
Quarterly and annual incentive scheme, with the opportunity to earn up to £11,500 as a bonus (store dependent)

We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:

Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
Creating the perfect setting that customers want to come back to again and again
Taking ownership with brilliant management of sales, profit, our teams, and recognition
Training and developing your team to become the best they can be

Who you are

We’re interested in your unique ingredients:

A strong leader with experience managing and developing successful teams
A forward-thinker with one eye on where we’re heading and the other on the bigger picture
An ambitious character who wants to be part of our growth journey
A brand ambassador dedicated to maintaining high standards

Job Function (REQUIRED FIELD): Retail Operations - Store Manager

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Store Manager - Basingstoke

Costa Coffee

Basingstoke

On-site

GBP 38,000

Full time

Job summary

Benefits

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Job description