Store Manager - Barnstaple (Permanent Contract, Full-time)

Pandora A/S; Barnstaple; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading jewelry retailer is seeking a Store Manager in Barnstaple to lead the team in achieving sales goals and delivering excellent customer service. The ideal candidate should have experience in retail management and a passion for providing a memorable shopping experience. The role offers competitive compensation along with bonuses based on performance, as well as a generous employee discount and uniform allowance.

Benefits

Highly competitive salary

Monthly performance bonus

Jewellery uniform allowance

Generous employee discount

Access to benefits platform

Health and wellbeing support

Parties and incentives

Qualifications

• Proven experience in driving sales and profitability in store.
• Passion for exemplary customer service.
• Ability to use data to identify trends and issues.

Responsibilities

• Support and motivate the in-store team to achieve targets.
• Maintain a strong retail presence and manage back-of-house activities.
• Nurture and develop the team to unlock their full potential.

Skills

Driving sales and profitability

Customer service

Data analysis

Communication skills

Adaptability

Presentation

Job description

Store Manager - Barnstaple (Permanent Contract, Full-time)

City: Barnstaple

Country/Region: GB

We are currently seeking a pro-active, results driven store manager to join the team in our store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us!

The role
The store manager is our brand ambassador and responsible for the store’s overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers.

What to expect from the role

• Support and motivate the in-store team on a day-to-day basis to achieve the store’s targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service
• Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store’s successful commercial execution
• You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession

The successful candidate
Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience.

Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role.

Key requirements

• Proven experience in driving sales and profitability in store
• A passion for driving a culture of exemplary customer service
• An ability to understand the importance of Pandora’s local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs
• Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified
• Strong communication skills in order to establish and coach a high performing team
• The ability to be adaptable and flexible to changing business needs
• A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
• A well-presented appearance with a taste for desirable products and a passion for retail

What we offer

• A highly competitive salary
• Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!)
• A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality!
• Generous employee discount
• Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts
• Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid and lots more
• Parties, incentives and gifts throughout the year

Pandora is an equal opportunities employer and welcomes applications from all sections of the community. We are committed to providing a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination.