Store Manager | Aesop Duke of York Square, London | Full Time

Aesop; London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading company in personal care seeks a passionate Store Manager for its Duke of York Square location. The role entails motivating a team to deliver exceptional customer experiences while managing store operations and fostering an inclusive work environment. This full-time position offers extensive employee benefits and opportunities for professional development.

Benefits

Up to 50% product discount

Cycle to work scheme

Paid volunteering allowance

In-house training

Competitive bonus opportunities

Access to LinkedIn Learning

Employee assistance programs

Matched Gifting Policy

Qualifications

• Experience in customer service management.
• Ability to create an inclusive work environment.
• Strong interpersonal skills and empathy.

Responsibilities

• Engage and guide customers to relevant products.
• Motivate and develop team for optimal performance.
• Handle budgeting and marketing for store.

Skills

Management experience

Effective selling skills

Team leadership

Communication skills

Problem-solving

Commercial acumen

Tools

Microsoft Office

Job description

Store Manager | Aesop Duke of York Square, London | Full Time

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Store Manager | Aesop Duke of York Square, London | Full Time

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Join to apply for the Store Manager | Aesop Duke of York Square, London | Full Time role at Aesop

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For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.

Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.

We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.

Role purpose

As the Store Manager of Aesop Duke of York Square, you will embody our desire to engage, listen and guide customers to products that are relevant to them. Through passionate and focused leadership, you will motivate and develop your team to create memorable, inclusive customer experiences that drive overall store performance.

Working full-time on-site, including some weekend working, you will be responsible for budgeting, store-specific marketing, and building the store's client base, as well as choreographing the daily activities of a team of Retail Consultants. The successful candidate will be a skilled professional, able to grace this role with diligence, passion, and an unwavering commitment to excellence.

What We Are Looking For

• Management experience within customer service environment
• Proven track record of effective selling skills and ability to drive commercial outcomes
• History of successfully leading and coaching a team, creating an inclusive and psychologically safe work environment
• Demonstrated ability to utilise empathy to manage interpersonal relationships
• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
• Strong communication, problem-solving, commercial acumen and merchandising skills
• Working knowledge of skin care and skin care industry (advantageous)
• Knowledge of hair care, body care, fragrance and home categories (advantageous)
• Computer literacy encompassing strong familiarity with Microsoft Office suite
  
  

This position is Full Time, 40 hours per week and operates an on-site working pattern.

What’s On Offer

We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include -

• Up to 50% product discount and bi-annual complimentary product allocation
• Cycle to work scheme
• Summer wellness leave options and paid volunteering allowance for all employees
• In-house Product and Core skills training
• Competitive bonus opportunity based on personal performance and commission opportunity based on Store performance
• Suite of options to aid development, including complimentary access to LinkedIn Learning
• Access to employee assistance programmes and complimentary subscription to Headspace mindfulness app
• Matched Gifting Policy - where every £ raised by employee for any registered charity will be matched by the Aesop Foundation
  
  

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Personal Care Product Manufacturing

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