Store Manager - Accessorize - Fulham

Monsoon; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic retail leader to drive store performance and inspire a team. In this exciting role, you will ensure exceptional customer service and motivate your team to achieve their full potential. With a focus on exceeding KPIs and maximizing commercial opportunities, you will play a crucial role in creating a welcoming environment for both customers and staff. Join a vibrant company that values creativity and inclusivity, while enjoying competitive benefits and a generous staff discount across multiple brands. This is a fantastic opportunity for those passionate about retail and customer experience.

Benefits

Competitive Salary

Bonus Scheme

Staff Uniform Allowance

Generous Staff Discount

Additional Holiday for Birthday

Qualifications

• Proven track record in managing a successful retail store.
• Ability to inspire and lead a team to deliver excellent customer service.

Responsibilities

• Drive store performance by managing and developing your team.
• Generate profit by exceeding KPIs and managing costs effectively.
• Ensure an inclusive environment promoting equality and kindness.

Skills

Customer Focus

Leadership

Retail Management

Communication Skills

Problem Solving

Job description

What are we looking for in you?

• Demonstrate customer focus – ensuring excellence in customer service, understanding the importance of tailored one-on-one service, and driving this through your team, always putting the customer at the heart of all that you do.
• A confident leader who inspires the team, leading by example to make Accessorize a great place for all who work and shop with us.
• A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through your team.
• Someone who demonstrates passion, drive, and resilience, with a can-do approach.
• Possess a creative approach to support the store and develop the team to reach their full potential.
• The ability to communicate openly and effectively.
• A solution-driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility.

In this role you will...

• Drive the overall performance of the store by managing and developing your team, demonstrating the Accessorize values, and ensuring your store delivers an exceptional customer experience.
• Generate profit by exceeding your KPIs, keeping P&L and controllable costs in line with budget, and maximizing local market opportunities.
• Ensure your team is motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
• Maximize commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
• Promote and deliver piercing services to customers with your team.
• Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal.
• Ensure an inclusive environment, promoting equality and kindness within your team.

Joining us, your benefits would include:

• A competitive salary and exciting bonus scheme.
• A staff uniform allowance – enabling you to have fun wearing our accessories.
• Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear, and Monsoon Home.
• An additional day’s holiday to celebrate your birthday.

If this all sounds great and this could be the role for you, let us know and apply today.