Store Manager - 40 Hours - Sweaty Betty

WOLVERINE; Oxford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in branded footwear and apparel seeks a Store Manager in Oxford. The role involves leading a team, driving sales, and fostering an inclusive environment. Ideal candidates are passionate about retail, possess strong management skills, and are committed to delivering exceptional customer experiences.

Benefits

Generous clothing allowance

Training & development opportunities

Quarterly bonuses

60% off all Sweaty Betty merchandise

Pro-rated 25 days holiday if part-time

Refer a Friend bonus scheme

Season Ticket Loan

Access to Retail Trust for advice & support

Dedicated budget for fitness classes

Health Cash Plan with Medicash (post-probation)

Qualifications

• Management experience in a fast-paced retail environment.
• Proven sales background with experience in setting and achieving KPIs.
• Strong customer service and team management skills.

Responsibilities

• Motivate and engage your team to bring brand values to life.
• Drive cost management of all sales and profit results.
• Deliver outstanding customer service and maintain relationships.

Skills

Management experience

Sales background

Customer service

Team management

Budget management

Education

High School diploma or equivalent

Tools

POS systems

Job description

Current employees, please apply in Workday.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever-expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage, and inspire our consumers - every step of the way.

Our Store Managers are incredible, inspiring, and innovative retail leaders. With a true love for sales and product, you will be joining a network of amazing individuals. They are committed to achieving the best for both our brand and our people and bringing our values to life every day. We are looking for highly motivated and enthusiastic leaders who are driven to deliver results and achieve targets. Recruiting, hiring, and developing a cohesive team of highly motivated and engaged individuals will be an integral part of the role, alongside maintaining an exceptional selling culture where customer service is at the heart of everything we do.

Key Responsibilities

1. Be a role model - You'll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.
2. Ownership of all sales and profit results - Drive cost management of all aspects outlined on the P&L reporting, inclusive of payroll management, sales, and KPIs.
3. Deliver outstanding service - Demonstrate role model behaviors for all the team to ensure excellent customer service.
4. Effective communication - Maintain relationships across the business, with customers, and community partners, both on the floor and behind the scenes.
5. Foster an inclusive environment - Promote teamwork and accountability within your store.
6. Policy and standards adherence - Ensure policies, operational standards, and procedures are communicated, understood, and implemented, including security, health & safety, and stock management.
7. Innovative customer engagement - Develop creative methods to boost customer loyalty and promote the brand within the community.
8. Team support - Always put your team first, fostering a supportive and productive environment.
9. Store operations - Partner with the wider business to ensure stock is promptly placed and store operations run smoothly.
10. Change management - Lead and engage your team in adopting new ways of working within the brand.
11. Create memorable customer experiences - Offer authentic customer service that leaves a lasting impression.

Knowledge, Skills, and Abilities Required

• Management experience in a fast-paced, client-focused retail environment.
• Proven sales background with experience in setting and achieving KPIs.
• Flexible and adaptable to changing environments.
• Availability to work mornings, evenings, weekends, and holidays.
• Passion for our brands and lifestyles.
• Ability to work under pressure and manage multiple tasks.
• Proficient in POS systems.
• Budget management experience, including payroll and expenses.
• Strong customer service and team management skills, with a track record of developing others.
• Awareness of retail industry trends.

Working Conditions

• Retail environment.

US Candidates Only

• Compliance with Company AAP/EEO policies.
• High School diploma or equivalent.

The Extras

• Generous clothing allowance.
• Training & development opportunities.
• Quarterly bonuses.
• 60% off all Sweaty Betty merchandise.
• Pro-rated 25 days holiday if part-time.
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust for advice & support.
• Dedicated budget for fitness classes.
• Access to Sample sales.
• Health Cash Plan with Medicash (post-probation).
• Enhanced Family Leave policy.
• Cycle to work & Buzz bike schemes.

Our DEI Commitment

We are committed to creating a culture of empowerment, celebrating diversity, and fostering inclusion and equity. We aim to embed diversity, equity, and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their authentic selves. We recognize our journey is ongoing and are dedicated to making meaningful, lasting changes. We actively listen, learn, and develop, ensuring equal opportunities and inclusive practices across all aspects of our work. Our DEI mission is "to embed diversity, equity, and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self." We are committed to working with our DEI committee & DEI Collective to be champions, allies, and inclusive, always. Because when we say all, we mean it.