Store Manager - 40 Hours - Sweaty Betty

Sweaty Betty; Ashford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading retail brand in Ashford is seeking a Store Manager to lead a motivated team and drive sales performance. The ideal candidate will have strong retail management experience, a passion for achieving sales targets, and a commitment to exceptional customer service. This role comes with various benefits, including a generous clothing allowance and bonuses, while fostering an inclusive workplace culture.

Benefits

Generous clothing allowance

Quarterly bonuses

60% off all merchandise

25 days holiday

Season Ticket Loan

Health Cash Plan benefit

Enhanced Family Leave policy

Access to Retail Trust support tool

Qualifications

• Experience in a management role in a retail environment.
• Proven ability to set and achieve store KPIs.
• Strong customer service and team development skills.

Responsibilities

• Motivate and engage your team to bring brand values to life.
• Drive sales and profit results while managing costs.
• Deliver outstanding customer service and manage store operations.

Skills

Retail management experience

Sales background

Customer service skills

Team management

Flexibility and adaptability

Proficient in POS systems

Budget management

Interest in retail trends

Education

High School diploma or equivalent

Job description

Overview

Current employees, please apply in Workday. Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, and a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide's continued success is driven by our simple mission: we empower, engage and inspire our consumers – every step of the way.

Our Store Managers are incredible, inspiring and innovative retail leaders. With a true love for sales and product, you will be joining a network of amazing individuals who are committed to achieving the best for both our brand and our people and bringing our values to life every day. We are looking for highly motivated and enthusiastic leaders who are driven to deliver results and achieve targets. Recruiting, hiring, and developing a cohesive team of highly motivated and engaged individuals will be an integral aspect of the role alongside maintaining an exceptional selling culture where customer service is at the heart of everything we do.

Key Responsibilities

• Be a role model - motivate and engage your team to bring the brand values to life every day, promoting an inclusive and positive working atmosphere that celebrates success.
• Own all sales and profit results, drive cost management for all P&L items, including payroll management and sales & KPIs.
• Deliver outstanding service to all customers, demonstrating role model behaviours for the team.
• Communicate efficiently on the floor and behind the scenes; develop and maintain relationships across the business, with customers and with community partners.
• Foster a supportive, productive and inclusive environment that promotes teamwork and accountability.
• Ensure policies, operational standards and procedures are communicated, understood and implemented, including security, people, health & safety and stock management.
• Identify innovative methods to boost customer loyalty and drive the brand locally within the community.
• Collaborate with the wider business to ensure prompt placement of stock and the smooth running of the store overall.
• Manage change in-store and engage your team to adopt new ways of working within the brand.
• Create amazing customer experiences through authentic service that leaves a lasting impression.

Knowledge, Skills, And Abilities Required

• Experience in a management role, thriving in a fast-paced, client-focused retail environment
• Commercial mindset with a proven sales background and experience setting and delivering store KPIs
• Flexibility and adaptability in a fast-paced environment
• Flexible schedule and availability to work mornings, evenings, weekends and holidays
• Passion for our brands and brand lifestyles
• Ability to work under pressure and manage multiple tasks
• Proficient in POS systems
• Budget management experience, including payroll and expenses
• Exceptional customer service and team management skills with a proven track record of developing others
• Interest in market trends in the retail industry

Working Conditions

• Retail environment

US Candidates Only

• Performing duties consistent with the Company’s AAP/EEO goals and policies
• High School diploma or equivalent

The Extras

• Generous clothing allowance
• Excellent training & development opportunities
• Quarterly bonuses
• 60% off all Sweaty Betty merchandise
• 25 days holiday (pro-rated if part-time)
• Refer a Friend bonus scheme
• Season Ticket Loan
• Access to Retail Trust - advice & support tool
• Dedicated budget to attend fitness classes (per store)
• Access to Sample sales
• Health Cash Plan benefit with Medicash for Sweaty Betty UK Employees (probation required)
• Enhanced Family Leave policy
• Cycle to work & Buzz bike scheme

Our DEI Commitment

We are working to create a culture and team that represents our mission of empowerment. We celebrate diversity, embody inclusion and create an equitable business. This means doing more and working harder to make long-lasting changes. We care about our people, our community and world. We stand up for what we believe in and give our people a platform to use their voice, focusing on learning, development, and progression across the business. We are committed to equal employment opportunities and to considering ALL applicants fairly. Our DEI mission is to embed diversity, equity and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuous learning, development and challenge with our partners. We are on a journey and strive to be champions and allies, building an inclusive environment for all.