Store Manager (37.5 Hours)

SPACE NK; Chigwell; On-site; GBP 100,000 - 125,000; Full time

Job summary

Join a forward-thinking company as a Store Manager, where your leadership skills will shine in a vibrant beauty retail environment. In this role, you will maximize sales and profitability while nurturing a high-performing team dedicated to delivering exceptional customer experiences. Your ability to analyze commercial reports and drive business opportunities will be key to exceeding sales targets and fostering a culture of excellence. This role offers a unique chance to make a significant impact in a community-focused beauty destination, where your contributions will be valued and recognized. If you're passionate about beauty and leadership, this is the perfect opportunity for you.

Qualifications

• Proven leadership skills to coach and motivate a high-performing team.
• Ability to analyze commercial reports to drive business opportunities.

Responsibilities

• Coaching the team to ensure a consistent 'customer first' experience.
• Managing payroll spend within budget through effective scheduling.

Skills

Customer Service

Leadership

Analytical Skills

Organizational Skills

Communication

Team Development

Job description

If you love beauty, you're in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery.

Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Store Manager Overview

The Store Manager's main responsibility is to maximise sales and profitability whilst developing and retaining a high performing team.

About you

• Able to deliver a 'customer first' experience, demonstrating leadership to coach and motivate a team
• Able to understand and analyse commercial reports to drive business opportunities
• Able to identify key performance behaviours and competencies within a team
• Able to build strong working relationships with support office departments
• Strong prioritising and organisational skills
• Leads by example
• Values honesty and integrity in working relationships
• Flexible to meet rapidly changing priorities and deadlines
• Able to delegate tasks and follow up effectively to ensure completion

Role Responsibilities

• Coaching your team to ensure a 'customer first' experience is delivered consistently
• Ensuring consistent product training and knowledge to provide unbiased customer advice
• Exceeding sales targets and delivering LFL growth along with ATV, AUS and conversion
• Exceeding the company acquisition target for N.dulge
• Managing payroll spend within budget through effective scheduling and people planning
• Managing stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimise stock loss
• Ensuring team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement
• Communicating clearly and concisely with all internal and external business partners to drive business opportunities
• Actively identifying innovative opportunities to maximise the business
• Confidently analysing all available business reports to review weekly, monthly and yearly performance
• Creating an inclusive, welcoming and approachable environment for employees to thrive in
• Coaching and developing the team to achieve their full potential
• Understanding and adhering to all Company policies and procedures

Space NK are an equal opportunities employer. Please note that only successful candidates will be contacted. All applicants must have the right to live and work in the UK.