Store Manager

Signet Jewelers Ltd; York and North Yorkshire; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading jewelry retailer in York is seeking a Store Manager to drive sales and build a customer-first team. You will oversee operational activities, achieve targets, and inspire your team to deliver exceptional customer experiences with a competitive spirit. The role offers competitive salary and benefits, including discounts, health schemes, and career progression opportunities.

Benefits

Competitive salary

Generous product discount

Retirement savings plans

Health and well-being scheme

Financial wellbeing scheme

Study support for qualifications

33 days holiday per year

Qualifications

• Excellent track record in achieving KPIs.
• Experience managing store commercial performance.
• Strong ability to inspire and coach teams.

Responsibilities

• Achieve store targets through promoting a sales culture.
• Build and inspire a customer-first team.
• Oversee operational activities within the store.

Skills

Achieving KPIs

Team leadership

Sales management

Customer experience delivery

Competitive spirit

Job description

As Store Manager at Ernest Jones in York, you'll be responsible for achieving the store's targets through promoting a sales culture, building and inspiring a customer-first team, and ensuring compliance with company policies and procedures. You'll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership, and adopting a proactive approach to sales management. You'll also oversee the planning and organisation of operational activities within the store.

We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations. Become a special part of creating incredible memorable events for our clients! At Ernest Jones, you'll devote your time to establishing excellent relationships with our clients, to ensure that when making a special purchase from our collection of exquisite diamonds, prestigious watch brands, or exclusive luxury jewellery and gift items, they are guided by your experience and knowledge to select the perfect piece to mark their occasion.

The experience of working in Jewellery and Watch retail is truly unique - join us and be part of something special!

Requirements:

• An excellent track record of successfully achieving KPI's.
• Experience of holding accountability for managing the commercial performance of a store.
• Experience of leading store teams.
• Experience of target-setting and interpreting business data.
• An ability to inspire, coach and develop your team to maximise potential and performance.
• Proven track record of role modelling and consistently delivering amazing customer experiences.
• Clear passion for our products and ability to put yourself in our customers shoes.
• A competitive spirit.
• Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards.

Benefits:

• Competitive salary including sales incentives.
• Generous discount of up to 30% off our products from day one.
• An annual enhanced discount to celebrate the day you joined our team.
• Retirement Savings plans which offer flexibility in the way you save for the future.
• Immediate Life Assurance from day one.
• A minimum of 33 days holiday per year.
• Recognised qualifications, study support and structured career progression.
• Health and Wellbeing Scheme.
• Financial Wellbeing scheme.
• Give As You Earn scheme - An easy way to support causes close to your heart.
• Real Rewards - exclusive discounts on groceries, travel and leisure.

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.