Store Manager

Join Our Team as a Store Manager

We are seeking an experienced Store Manager to lead our team and deliver exceptional customer experiences. In this role, you will:

1. Strive for excellence and go the extra mile in every customer interaction.
2. Build a loyal portfolio of existing and new customers.
3. Recruit, lead, and grow a team with a growth mindset, passion, and enthusiasm.
4. Exceed personal and team service and sales targets.
5. Drive new and ongoing service and sales opportunities, impacting our growth and success.

About You

You are an experienced retail professional with at least 3 years of experience in a multicultural environment. You have a keen interest or experience in luxury fashion, cosmetics, or lifestyle brands, and possess excellent leadership and coaching skills. Your personable nature helps you establish trustful relationships with customers, teams, and stakeholders.

What We Offer

Benefits include:

• Monthly bonus scheme
• Industry-leading staff discount from day one
• Enhanced holiday entitlement of 6.6 weeks, pro-rated for part-time employees
• Access to our Employee Assistance Programme, supporting your financial and mental wellbeing

About Swarovski

Swarovski, established in 1895 in Austria, creates high-quality crystal products that celebrate individuality. With a global presence of approximately 2,400 stores and 6,700 points of sale across 140 countries, Swarovski employs over 18,000 people. We are committed to sustainability, diversity, inclusion, and philanthropy through our Swarovski Foundation.

Swarovski is an equal opportunity employer. We value a workplace where everyone feels involved, respected, and valued. Employment decisions are based on merit, competence, and business needs, without discrimination based on race, religion, gender, or other protected statuses.