Store Manager

Costa Coffee; Whitchurch; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading company in the coffee sector, Costa Coffee, is hiring for the role of Store Manager in Whitchurch. You will take charge of customer engagement, team management, and store operations, fostering a culture of excellence and customer satisfaction while enjoying inviting perks. Join us to lead the way in providing a great café experience.

Benefits

Coca-Cola share scheme

50% discount on food and drinks

Matched pension contributions up to 10%

Quarterly and annual incentive scheme

Qualifications

• Experience managing and developing successful teams is essential.
• Strong customer service orientation with a focus on customer needs.
• Ability to thrive under pressure and meet targets.

Responsibilities

• Drive positive customer service culture and management of sales.
• Train and develop team members to optimize their performance.
• Create an inviting atmosphere for customers and enhance store appeal.

Skills

Leadership

Customer Service

Team Development

Sales Management

Ambition

Job description

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Direct message the job poster from Costa Coffee

Store Manager – Whitchurch – Up to £35,000 per annum - Permanent

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• "• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)"
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks

We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Who you are

We’re interested in your unique ingredients:

• A strong leader with experience managing and developing successful teams
• A forward-thinker with one eye on where we’re heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Somebody who thrives under pressure

For any reasonable adjustments and general queries, please get in touch with [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Retail and Hospitality

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