Store Manager

TN United Kingdom; West Horsley; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to join their team. This role offers the opportunity to deliver exceptional customer service while leading a passionate team in a vibrant retail environment. You will be responsible for maximizing sales, maintaining high standards in store presentation, and fostering strong relationships with customers and their pets. With a commitment to continuous training and development, this position promises to enhance your career and allow you to make a real difference in the community. If you are eager to grow and thrive in a supportive environment, this could be the perfect opportunity for you.

Benefits

35% staff discount on accessories

25% staff discount on food

20% discount in Dogwood Salons

Continuous training and development

Bonus scheme for all team members

Support for mental, physical, and emotional wellbeing

Provided shirts and jumpers

Qualifications

• Strong team focus with the ability to lead and motivate others.
• A genuine interest in the Pets Corner vision and values.

Responsibilities

• Deliver exceptional customer service and maximize sales.
• Lead and develop your team using the Pets Corner Curriculum.
• Maintain accurate inventory and manage store presentation.

Skills

Customer Service

Team Leadership

Communication Skills

Sales Maximization

Inventory Management

Job description

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We are an award-winning family run business where you are a name, not a number. We continue to grow and now have over 150 stores around the country.

Responsibilities of a Store Manager:

1. Delivering exceptional customer service
2. Going ‘the extra mile’ for every customer
3. Recommending the right products or services for our Customers needs
4. Maximising sales and performance by identifying any improvements needed
5. Leading by example by demonstrating a hands-on approach to motivate, train and develop your team using our Pets Corner Curriculum
6. Maintaining our high standards with store and product presentation
7. Keeping up to date with pricing, promotions and merchandising
8. Key holding responsibilities, opening and closing of the store
9. Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Store Manager:

1. A genuine interest in the Pets Corner vision, our products and our values
2. Strong team focus with the ability to lead and motivate others
3. Excellent communication skills
4. A passion for excellent customer service
5. Willing to build strong relationships with our customers and their pets
6. A thirst for continued personal training and development
7. Willingness to learn and grow your knowledge
8. The drive and determination to work as part of a busy team and under your own initiative

Benefits of becoming a Store Manager with Pets Corner:

1. 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
2. Continuous and extensive training and development
3. Bonus scheme for all members of our teams
4. Tools and support to help manage mental, physical and emotional wellbeing
5. Your Shirts and Jumpers will be provided

This role will involve heavy lifting.

If you’re eager to get stuck in, want to enhance your career and make a real difference, discover your spot at Pets Corner and submit your application today.