Store Manager

Flying Tiger Copenhagen; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join Flying Tiger Copenhagen as a Store Manager in Manchester Arndale, leading a vibrant team in a fast-paced retail environment. You'll be responsible for achieving KPIs, overseeing store operations, and creating a welcoming atmosphere for customers. Ideal candidates will have a passion for retail, strong leadership skills, and a commitment to exceptional customer service.

Benefits

Career progression opportunities

Dynamic and fun work environment

Autonomy in decision making

Qualifications

• Solid experience in retail or hospitality management.
• Demonstrable leadership skills and team motivation.
• Ability to manage store operations and KPIs effectively.

Responsibilities

• Accountable for achieving sales targets and KPIs.
• Lead the team to deliver excellent customer service.
• Manage store budgets and comply with local regulations.

Skills

Customer Service

Leadership

Communication

Organizational Skills

Adaptability

Creativity

Job description

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Store Manager for 40 hrs a week. Permanent role at Manchester Arndale Store

We are looking for a dedicated and enthusiastic Store Manager to join our store at Flying Tiger Copenhagen Manchester Arndale!

They get to be part of our unique concept and help us create an atmosphere that's second to none.

Join us and be a part of a company that's passionate about growth, creativity, and making every day extraordinary.

Must be fully flexible and available to work Monday through to Sunday working a variety of shift patterns ranging from early start to support delivery to starting later to support closing the store.

Must be available to work 5 out of 7 days each week.

About Us

At Flying Tiger Copenhagen, we don’t design to make products look nice, we design to make people feel good. Creating products that make you smile with the real value in the experiences of when we share these products with others.

We started with a stall at a flea market in Denmark. In , the first brick-and-mortar store opened Copenhagen.

We are a variety retail concept with over stores across 27 countries. with over 7, fantastic employees.

As part of a responsible community, we are committed to sustainability, including sourcing of our materials, to how we operate across our businesses.

What the role is about?

• A store manager has the overall responsibility for the store’s KPIs, operations, concept, colleague, and work environment, and upholds local legislation, regulations, and policies.
• It's a hands-on role that involves ensuring the shop floor is well-presented and replenished to maximize sales, the warehouse is organised, and the store team undertake their duties whilst delivering friendly customer service.

What are your Responsibilities?

• Accountable for achieving sales targets and KPIs.
• Lead the team to deliver excellent customer service.
• Overseeing and implementation of Visual Merchandising guidelines.
• Delegate and plan with the team to achieve objectives.
• Implement and follow Commercial guidelines to comply with store standards.
• Oversee and manage tills discrepancies, incident reports, and team concerns,
• Managing stock integrity.
• Present a safe, clean and inviting store environment for both customers and colleagues by following health and safety regulations, and raise awareness where concerns arise.
• Responsible for the recruitment and employment cycle. including contract management, induction training, risk assessments, performance reviews and absence management.
• Oversee store budgets, providing clear financial awareness,as well as effective accountability for business spend.
• Effective delegation with clear lines of responsibility, escalation, and planning are in place.
• Uphold company policies along with compliance of all local laws and policies.
• Facilitate and communicate the company’s values, goals and culture.

What we are looking for:

• Passionate retailer to lead and deliver excellent customer service.
• Ability to lead, engage and motivate the team with our values.
• A positive and optimistic attitude towards work and helping others.
• Great communication skills with a clear and collaborative leadership style.
• Strong organisation skills with attention to detail & time management.
• Adaptable in a time-sensitive and rapidly changing environment.
• Creative and innovative mindset.

Flying Tiger Copenhagen offers a progressive and fun place to work. Our store teams possess solid retail skills, are commercially focused and have the autonomy to make and be accountable for decisions related to their store. We actively invest in our people and offer career progression opportunities.

If you have a solid and demonstrable background in a similar role within a fast paced retail or hospitality environment and this opportunity sounds like the new challenge you're looking for, we'd love to hear from you.