Store Manager

McCarthy Recruitment; Tyseley; On-site; GBP 28,000 - 33,000; Full time

Job summary

A leading recruitment agency is looking for a passionate Store Manager for a premium fashion store in Birmingham City Centre. You will lead a team to create a unique shopping experience while achieving sales targets. Candidates should possess luxury retail experience and a strong dedication to customer service. Competitive salary up to £33,000 plus commission and excellent benefits are included.

Benefits

Retail Discounts

Holiday Buy Scheme

Work life balance

Qualifications

• Experience in luxury or premium retail is required.
• Must possess excellent listening and interpersonal skills.
• Visual presentation skills are essential.

Responsibilities

• Lead and inspire your team to deliver attentive customer service.
• Create an engaging and elegant store environment.
• Monitor performance and drive results.

Skills

Leadership

Customer service

Commercial awareness

Fashion knowledge

Job description

Store Manager - Premium Fashion & Occasion wear

Location: Birmingham City Centre

Salary: Up to £33,000 + Commission + Excellent Benefits

Contract Type: Permanent/Full Time

What you get in Return

• Salary of up to £33,000 + Commission
• Retail Discounts
• Holiday Buy Scheme
• Real work life balance

Do you have a passion for styling that goes beyond trends? Are you the kind of person who loves helping customers find the outfit for life's most unforgettable moments?

We're looking for a Store Manager for our client's NEW STORE OPENING who thrives in a premium fashion environment, someone who leads with heart, understands the power of personal service, and knows how to create a shopping experience that feels truly special.

Why This Role is Different

• Join a highly respected British fashion brand, known for quality, elegance, and exceptional service.
• Lead a team of passionate stylists in a beautiful, high-touch retail environment.
• Enjoy brilliant benefits, career development, and the chance to shape a store that's all about meaningful customer connections.

What We're Looking For

• A confident, fashion-forward leader with experience in luxury, occasion wear, or premium accessories.
• Someone who believes sales come through service - you listen, guide, and make every customer feel seen and celebrated.
• A commercially aware manager who can interpret data and drive performance.
• A mentor who can build a strong, supportive team culture, where confidence and creativity thrive.
• A visual perfectionist who understands the importance of presentation, detail, and atmosphere.

A day in the life of a Store Manager

• Lead and inspire your team to deliver attentive, consultative service—think personal styling, not transactional selling.
• Create a store environment that's elegant, welcoming, and emotionally engaging.
• Handle customer queries with warmth and professionalism—especially during those once-in-a-lifetime purchases.
• Maintain high standards of store presentation and operational excellence.
• Support your team's growth through coaching, feedback, and development.
• Monitor performance and take action to drive results.
• Ensure all Health & Safety procedures are followed to the highest standard.

You'll Be Perfect If You…

• Have experience in fashion, occasion wear, or premium retail.
• Are confident, approachable, and love helping people feel their absolute best.
• Understand that great service is the key to lasting customer relationships.
• Are ready to take ownership of a store and lead it with elegance and energy.

About the Brand

Our client is a well-established high street name with a strong reputation for quality, service, and style. With exciting growth plans and a loyal customer base, this is a brand that's going places, and you could be part of the journey.

McCarthy Recruitment and our clients are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all.