Store Manager

Card Factory; Tonbridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

A retail company is seeking a Store Manager in Bexhill to oversee store operations, foster customer satisfaction, and develop a strong team culture. The role involves coaching staff and making strategic commercial decisions to align with the company's growth strategy. Candidates should have retail management experience and be driven to achieve KPI targets in a fast-paced environment.

Qualifications

• Previous experience as a store manager in retail.
• Ability to work collaboratively with stakeholders.
• Strong experience in leading and developing teams.
• Willingness to work towards KPIs in a fast-paced environment.

Responsibilities

• Oversee the running of the store with a customer-centric approach.
• Develop a team culture focused on customer satisfaction.
• Coach and train store colleagues based on their strengths.
• Recruit team members that reflect company values.
• Make commercial stock and merchandising decisions.
• Engage with stakeholders for broader business insights.
• Provide feedback on store performance to management.

Skills

Customer experience focus

Team leadership

Coaching and development

Commercial decision-making

Job description

About the job

Single desc

Store Location: Bexhill

Store Hours: 42.5

With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do.

Main Responsibilities

• You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.
• Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.
• You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas.
• Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs.
• Make commercial decisions around stock availability and merchandising.
• Actively seek contact with key stakeholders to gain a wider understanding of the business
• Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth.

The Ideal Candidate

• You will be as passionate about celebrating our customers’ life moments as we are
• Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business
• Have experience in leading and developing a team of colleagues
• Be prepared to work towards KPIs in a fast-paced environment

ription (external)

Sportswift Ltd T/A cardfactory

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