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Store Manager
Costa Coffee
Thornaby-on-Tees
On-site
GBP 35,000
Full time
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Job summary
An established industry player in the coffee sector is seeking a dynamic Store Manager to lead multiple locations in Teeside/North Yorkshire. This role offers the opportunity to shape your own store within 6-12 months, focusing on customer engagement and team development. With a commitment to diversity and a strong support system, you will drive a culture of excellence and ensure high standards are met. Join a passionate team dedicated to creating memorable experiences for customers while enjoying fantastic perks and a clear path for growth in your career.
Benefits
Qualifications
- Strong leader with experience in managing and developing teams.
- Ambitious character with a focus on customer service and sales.
Responsibilities
- Drive customer service culture and meet customer needs.
- Manage sales, profit, and team training effectively.
- Create a welcoming environment for customers.
Skills
Education
Job description
20 April 2025
Store Manager – Teeside/North Yorkshire – Permanent - up to £34,500
At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day. We are looking for a unique store manager to work across the Teeside/North Yorkshire covering a variety of different stores, all with a view to securing your own store after 6-12 months.
And as a Store Manager, you can too.
So, why Costa?
We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
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