Store Manager

Subway; Thornaby-on-Tees; On-site; GBP 33,000 - 36,000; Full time

Benefits offered by this job

Flexible 35–45 hour contracts

Training and support

Job summary

Subway IP Inc. in Thornaby is seeking a Store Manager to lead our Fleck Way team. This hands-on role focuses on driving performance, developing staff, and delivering exceptional customer service in a busy Subway store.

We offer flexible 35–45 hour contracts with a guaranteed £32,760 salary, plus up to £3,500 annual performance bonus, paid monthly. Full training and ongoing operational support are provided to help you succeed.

Qualifications

• Experience leading a team in fast-paced retail environments.
• Ability to train and develop staff while maintaining high standards.
• Strong customer service focus and reliability.

Responsibilities

• Recruitment, induction and training of employees to Subway brand standards.
• Create and manage staff schedules and shift coverage.
• Check deliveries, handle banking, and prepare stock-related paperwork.

Skills

Team leadership

Staff training

Customer service

Scheduling

Job description

The following content displays a map of the jobs location - Fleck Way Thornaby

Permanent, flexible 35-45 hour contracts available

Up to £36,260 per year based on 45 hours per week (£32,760 guaranteed salary, plus up to £3,500 annual performance bonus, paid monthly). Flexible 35-45 hour contracts available, with salary and bonus prorated accordingly.

Working Hours:

35-45 hours per week

Location:

Fleck Way Thornaby

Closing Date:

09/12/2026

Job Category:

Store Manager

Overview

With over 44,000 stores, the Subway® brand is the largest sandwich chain in the world. Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members to join the Subway® brand.

Job Introduction

STORE MANAGER — SUBWAY FLECK WAY, THORNABY

Earn up to £36,260 per year | Flexible 35–45 hour contracts

We’re an established, family-run business operating five Subway restaurants across the North East, and we’re looking for an exceptional Store Manager to lead our Fleck Way team.

We’re not looking for somebody who simply wants a management title. We want someone who takes pride in their work, genuinely cares about customers and colleagues, and enjoys leading from the front.

This is a hands‑on role. You’ll be working alongside your team, running busy shifts, developing employees and taking responsibility for making your store a success.

What we’re offering:

• £32,760 guaranteed annual salary on a 45-hour contract.
• Up to £3,500 additional annual performance bonus, paid monthly for achieving food-cost targets.
• Flexible contracts from 35 to 45 hours, with salary and bonus adjusted proportionately.
• Full training and ongoing operational support.
• The opportunity to take responsibility for your own store within an established local business.

You don’t necessarily need previous Subway or Store Manager experience. If you’re an excellent supervisor or shift leader who’s ready for the next step, we’d love to hear from you.

What matters most is your work ethic, reliability, ability to lead people and determination to maintain high standards.

Main Responsibilities

• Recruitment /induction and training/development of employees in line with the Subway® brand’s training requirements – you will lead by example!
• Creating and managing the staff schedule
• Checking in deliveries, order matching and daily banking
• Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets
• Manage cash balances and minimise wastage
• Ensure 100% compliance in accordance to Subway® and council guidelines
• Perform inventory management and stock control including weekly stock take and reports
• Analyse the Weekly Sales & Inventory Report to improve the business
• Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
• Implement in store marketing material and POP in line with campaigns
• Ensure safety procedures are followed to prevent injury
• Provide a safe work environment for employees and customers
• Promote and encourage a high level of customer service amongst employees
• Handle unresolved and/or escalated customer complaints
• Deliver a high standard of service when dealing with products, sales, inquiries and catering for customer needs.

The Ideal Candidate

You may currently be working as a Catering Manager, Store Manager or Restaurant Manager – or maybe you’re an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you!

About The Company

Please be aware that stores are independent franchises. All applications are sent to the franchise owner or operator.