Store Manager

Subway; Gateshead; On-site; GBP 33,000 - 36,000; Full time

Benefits offered by this job

Full training and ongoing support

Store ownership opportunity

Job summary

Subway IP Inc. is seeking a Store Manager for our Gateshead location. You will lead a team across busy shifts, ensuring exceptional customer service and smooth daily operations. The role emphasizes hands-on leadership, staff development, and achieving franchise targets.

You’ll work in an established local business with five Subway sites nearby, receiving full training and ongoing operational support. Flexible 35–45 hour contracts with onboarding and progression opportunities.

Qualifications

• Experience managing a team in a fast-paced retail environment.
• Ability to recruit, train and develop staff to meet brand standards.
• Proven track record in scheduling, stock control and customer service excellence.

Responsibilities

• Recruit, induct and train staff per Subway brand requirements.
• Create and manage staff schedules.
• Check deliveries, match orders and handle daily banking.
• Prepare stock and payroll paperwork.
• Manage cash and minimise wastage.
• Ensure compliance with Subway and local guidelines.
• Conduct weekly stock checks and inventory reporting.
• Analyse sales and inventory reports to drive improvement.
• Maintain store cleanliness and presentation.
• Implement in-store marketing materials and POP in line with campaigns.
• Ensure safety procedures and a safe work environment.
• Deliver high service levels to customers.

Skills

Staff management

Team leadership

Scheduling

Cash handling

Customer service

Retail management

Training

POS operation

Tools

POS system

Inventory software

Job description

The following content displays a map of the jobs location - Unit 2 Crowhall Lane Gateshead

Up to £36,260 per year based on 45 hours per week (£32,760 guaranteed salary plus up to £3,500 annual performancebounus, paid monthly). Flexible 35-45 hour contracts available, withsalary and bonus prorated accordingly.

Working Hours:

35-45 hours per week

Location:

Unit 2 Crowhall Lane Gateshead

Closing Date:

10/12/2026

Job Category:

Store Manager

Overview

With over 44,000 stores, the Subway® brand is the largest sandwich chain in the world. Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members to join the Subway® brand.

Job Introduction

STORE MANAGER - SUBWAY FELLING,

Earn up to £36,260 per year | Flexible 35-45 hour contracts

We’re an established, family-run business operating five Subway restaurants across the North East, and we’re looking for an exceptional Store Manager to lead our Felling team.

We’re not looking for somebody who simply wants a management title. We want someone who takes pride in their work, genuinely cares about customers and colleagues, and enjoys leading from the front.

This is a hands-on role. You’ll be working alongside your team, running busy shifts, developing employees and taking responsibility for making your store a success.

What we’re offering:

• £32,760 guaranteed annual salary on a 45-hour contract.
• Up to £3,500 additional annual performance bonus, paid monthly for achieving food-cost targets.
• Flexible contracts from 35 to 45 hours, with salary and bonus adjusted proportionately.
• Full training and ongoing operational support.
• The opportunity to take responsibility for your own store within an established local business.

You don’t necessarily need previous Subway or Store Manager experience. If you’re an excellent supervisor or shift leader who’s ready for the next step, we’d love to hear from you.

What matters most is your work ethic, reliability, ability to lead people and determination to maintain high standards.

Main Responsibilities

• Recruitment /induction and training/development of employees in line with the Subway® brand’s training requirements – you will lead by example!
• Creating and managing the staff schedule
• Checking in deliveries, order matching and daily banking
• Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets
• Manage cash balances and minimise wastage
• Ensure 100% compliance in accordance to Subway® and council guidelines
• Perform inventory management and stock control including weekly stock take and reports
• Analyse the Weekly Sales & Inventory Report to improve the business
• Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
• Implement in store marketing material and POP in line with campaigns
• Ensure safety procedures are followed to prevent injury
• Provide a safe work environment for employees and customers
• Promote and encourage a high level of customer service amongst employees
• Handle unresolved and/or escalated customer complaints
• Deliver a high standard of service when dealing with products, sales, inquiries and catering for customer needs.

The Ideal Candidate

You may currently be working as a Catering Manager, Store Manager or Restaurant Manager – or maybe you’re an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you!

About The Company

Please be aware that stores are independent franchises. All applications are sent to the franchise owner or operator.