Store Manager

Holland & Barrett; Telford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading health and wellness retailer in Telford seeks a Retail Store Manager to lead store operations and ensure excellent customer service. The successful candidate will possess retail management experience and strong communication skills. Responsibilities include team leadership, financial performance management, and training. A unique culture supports colleague wellbeing and diversity. Competitive salary and benefits offered.

Benefits

25% colleague discount

28-days annual leave pro rata

Qualifications

• You must have previous retail management experience.
• Excellent communication and people management skills are essential.
• You must handle pressure in a fast-paced retail environment.

Responsibilities

• Manage day-to-day store operations.
• Build and lead a high-performing team.
• Drive financial performance and achieve sales targets.

Skills

Retail management experience

Excellent communication skills

Ability to work under pressure

Understanding sales figures

Passion for products

Computer-based training ability

Agility and flexibility

Job description

Store Manager

Holland & Barrett

• Telford, Shropshire
• £29,500 per year
• Permanent
• Full-time
• 4 hours ago

Job Type: Permanent

Store Location: Unit 34, Sherwood Street

Hours: 38.75 hours per week

Salary: Up to £29,500 per annum DOE, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer? As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and becoming a brand ambassador for Holland & Barrett. You'll build a high-performing team by recruiting, coaching, training, motivating, and setting clear expectations. Supported by your Regional Manager, you will act as a role model for world-class customer service, drive financial performance with sales targets, maintain stock accuracy, set up store promotional plans, and ensure full compliance with health and safety standards. To become a Health & Wellness specialist, you'll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications, which are accredited by our awarding body to Level 2 and Level 3.

THE PERSON

To be successful, we'd like you to show us that you have:

• Previous retail management experience
• Excellent communication and people management skills
• The ability to work under pressure and handle challenging situations in a fast-paced retail environment
• The ability to understand and analyse sales figures daily to enable the store to trade within company parameters and goals
• Passion and enthusiasm for our products
• The ability to complete regular computer-based training to ensure exceptional product knowledge
• The ability to be agile and flexible to multi-task and achieve the best results

We are passionate about helping every colleague thrive across all dimensions of wellbeing, and we are committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures — I am me, we are H&B. Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B), we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. Vacancies may close once sufficient applications are received, so please apply as soon as possible to avoid disappointment.