Store Manager

TN United Kingdom; Swinton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead a team in delivering exceptional customer service and driving sales. This role is more than just store management; it involves inspiring your team, managing stock, and ensuring a welcoming environment for both staff and customers. With a commitment to developing future leaders, this position offers a rewarding opportunity to make a significant impact within a rapidly growing retail environment. Join a company that values authenticity and provides comprehensive training to help you thrive in your career.

Benefits

22 days holiday plus Bank Holidays

Pension scheme

Life assurance

Bonus scheme

Cycle to work

Discounts

Qualifications

• Experience in developing high-performing retail teams.
• Commitment to delivering sales through excellent customer service.

Responsibilities

• Ensure your team provides excellent customer service and drives sales.
• Coach and motivate your team to create a positive workplace.

Skills

Leadership

Customer Service

Team Collaboration

Stock Management

Flexibility

Resilience

Job description

Job Description: Store Manager at Toolstation

At Toolstation, we’re committed to developing your talents so you can grow with our business and become one of our future leaders.

This role involves more than managing a store; it includes serving customers, checking deliveries, stock management, and maintaining high standards in all store operations. If you take pride in leading and motivating a team, this role offers a rewarding opportunity to make a significant impact.

Day-to-day Responsibilities

1. Delivering excellent customer service: Ensuring your team provides a great customer experience and drives sales.
2. Team collaboration: Assisting with deliveries, opening and closing the store, stock management, and maintaining cleanliness.
3. Inspiring your team: Fostering a positive environment through feedback, praise, and recognition.
4. Building relationships: Supporting team development and ensuring customer needs are met.
5. Leadership: Coaching, motivating, and engaging your team to create a positive workplace.
6. Creating a fun work environment: Maintaining store standards and ensuring the store is a welcoming place for staff.

What You Bring

• Proven leadership: Experience in developing high-performing retail teams.
• Dedication and passion: Committed to delivering sales through excellent customer service.
• Team spirit: Willingness to work hands-on and develop future leaders.
• Customer focus: Keeping the customer at the heart of all activities.
• Resilience: Determination to achieve results despite challenges.
• Flexibility: Adaptability to support your team when needed.
• Authenticity: Bringing your true self to work.

What You’ll Get

Opportunities to express your personality and develop your career within the Travis Perkins Group, supported by comprehensive training through our Toolstation Academy. Benefits include 22 days’ holiday plus Bank Holidays, pension scheme, life assurance, bonus scheme, cycle to work, discounts, and more.

About Toolstation

We are one of Britain’s fastest-growing retailers of tools and building supplies, part of Travis Perkins plc. Our expanding store network and diverse group offer numerous opportunities for ambitious individuals eager to grow with us.