Store Manager

HOLLAND AND BARRETT; Swansea; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading health and wellness retailer in Swansea is seeking a Retail Store Manager. In this role, you will manage daily store operations, build a high performing team, and drive customer service excellence. The ideal candidate will have strong leadership skills, a passion for health products, and the ability to navigate a fast-paced retail environment. This position offers opportunities for training and development in health and wellness.

Qualifications

• Ability to handle challenging situations in a fast-paced retail environment.
• Passion for health and wellness products.
• Flexibility to multi-task effectively.

Responsibilities

• Run the day-to-day management of the store.
• Build and manage a high performing team.
• Drive financial performance and meet sales targets.
• Maintain stock accuracy and ensure health and safety compliance.
• Act as a brand ambassador for the company.

Skills

Excellent communication and people management skills

Ability to work under pressure

Understanding and analysis of sales figures

Passion and enthusiasm for products

Computer-based training completion

Agility and flexibility to multi-task

Job description

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Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?

As our Retail Store Manager, you'll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations.

Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety.

To become a Health & Wellness specialist you'll embark on a training programme that includes our Qualified to Advise and Healthy Expert qualifications which are accredited by our awarding body to Level 2 and Level 3.

THE PERSON

To be successful, we'd like you to show us that you have:

• Excellent communication and people management skills
• The ability to work under pressure and handle challenging situations in a fast-paced retail environment.
• The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals.
• Passion and enthusiasm for our products
• The ability to complete regular computer-based training to ensure exceptional product knowledge.
• The ability to be agile and flexible to multi-task and achieve the best results.

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.