Store Manager

TN United Kingdom; Stamford; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player seeks a dynamic Retail Manager to lead a dedicated team in delivering exceptional customer service and achieving sales targets. This role requires a blend of strong management skills and a passion for outdoor adventures. You will engage your team to enhance shop performance and maintain the highest standards of quality. With over 50 years in the outdoor retail sector, this company offers a supportive environment with structured training and excellent benefits, making it an exciting opportunity for those looking to thrive in a vibrant retail atmosphere.

Benefits

Structured sales and management training

Access to in-house e-learning modules

Clothing allowance

50% discount on clothing

Staff Partnership programme

Pension contributions

Life cover based on salary

Employee Assistance Scheme

Qualifications

• Proven experience in retail management, preferably in the outdoor industry.
• Strong communication and organisational skills are essential.

Responsibilities

• Drive shop performance and maintain high customer service standards.
• Organise staff schedules and train sales staff to meet sales goals.
• Achieve sales targets and maintain merchandise standards.

Skills

Retail Management

Organisational Skills

Verbal Communication

Written Communication

Time Management

Training Skills

Delegation Skills

Job description

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To fulfill this exciting role, you will possess excellent Retail Management skills, which you will have gained within a retail environment, ideally within the outdoor industry.

You will also have the following qualities:

• Excellent organisational skills
• Effective verbal and written communication skills
• Ability to challenge others to improve their performance
• Skills to train and delegate effectively
• Time Management Skills
• Ideally, you will have a passion for outdoor travel adventure.

About the role

The ideal candidate will use their past experiences to engage the shop team in driving all aspects of the shop performance whilst maintaining our reputation for outstanding quality and customer service.

Main duties of the role consist of:

• Reaching and exceeding sales targets through assisting customers in the selection and purchase of merchandise.
• Organising and implementing store rotas and covering shifts and holidays through effective staff management.
• Helping, training and motivating sales staff on selling procedures to help achieve sales goals.
• Achieving commercial success through organising the store merchandise standards and restocking merchandise.
• Nurturing a thirst for high levels of product knowledge within an outdoor retailer and a passion for sharing that knowledge.

What’s in it for you?

Having been retailing in the UK for over 50 years in the outdoor industry, we are able to offer an excellent pay and benefits package. Plus, all of this:

• Structured sales and management training
• Access to in-house e-learning modules
• Clothing allowance
• 50% discount on our clothing
• Staff Partnership programme
• Contributions to a Pension scheme
• Life cover based on salary
• Employee Assistance Scheme

About the company

We make gear to keep you protected and comfortable in the world’s wildest places. From performance clothing to shoes and luggage, we have created a range that is all you need and nothing you don’t. From our original and iconic “bags” to our latest innovations, everything is built on the original design principles that were conceived around a kitchen table in North Yorkshire fifty years ago. That is what still makes us unique. We just make gear that delights our customers and delivers on our promise.