Store Manager

Crew Clothing Company; St Albans; On-site; GBP 100,000 - 125,000; Full time

Job summary

A recognized clothing retailer in St Albans is seeking a Store Manager to enhance sales and KPIs. This role involves leading a team, ensuring exceptional visual merchandising, and delivering a great shopping experience. Ideal candidates should have a strong background in customer service and retail, with a keen eye for visuals and commercial awareness. Benefits include uniform contributions and a comprehensive pension plan.

Benefits

Uniform contribution

Future-focused pension plan

Rewarding referral program

Comprehensive professional development

Empowering work environment

Qualifications

• Experience in customer service and retail settings.
• Ability to drive sales and improve KPIs.
• Strong visual merchandising skills.

Responsibilities

• Deliver sales growth and KPI performance.
• Maintain visual merchandising standards.
• Train and manage a retail team.

Skills

Customer service focused

Sales and target driven

Excellent visual merchandising skills

Commercial awareness

Good communications skills

Job description

Overview

Purpose of the role: You will be the one to take full accountability in driving consistent improvement to the store's sales, KPI’s and all other areas of measured success. You will recruit, retain, motivate and develop the team to drive the success of the store, whilst maintaining exceptional visual merchandising standards throughout the store and create a shopping experience that delights our customers every time.

Responsibilities

• Delivering LFL growth of both sales and KPI performance in the store
• Maintaining impeccable visual merchandising standards throughout the store, ensuring effective use of space and stock availability
• Complying with reasonable instructions from senior members of the retail team
• Developing, reviewing and appraising your team based on key performance indicators and performance managing poor performers
• Ensuring integrity of the brand is maintained through correct behaviours and uniform standards of the team
• Controlling payroll and other store expenditures ensuring they come within budget
• Training and inducting your team to deliver excellent customer service

Key Skills and Experience

Essential:

• Customer service focused
• Sales and target driven
• Excellent visual merchandising skills
• Commercial awareness
• Good communications skills

Desirable:

• Good IT skills
• Experience of managing poor performance
• Experience of working in a premium fashion brand

Benefits

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth