Store Manager

MOLTON BROWN; St Albans; On-site; GBP 32,000 - 33,000; Full time

Job summary

MOLTON BROWN seeks a passionate Store Manager for its St Albans location. This full-time role involves leading the store's performance and customer experience while fostering team development. With a salary range of £32,000 - £33,000, the position offers various perks including discounts, a bonus scheme, and generous holiday policies. Ideal candidates will have retail management experience and a strong focus on customer service to drive sales and team success.

Benefits

50% staff discount on all products

25 days holiday + Bank Holidays

A day off for your birthday

Quarterly store bonus scheme

Discounts and cashbacks from high street retailers

Enhanced family leave

Private Medical / Healthcare Plan

Wellbeing Support

Season Ticket Loans / Cycle To Work Scheme

Company Pension Scheme

Ongoing development opportunities

Access to e-Learning platform

Qualifications

• Minimum of 2 years retail management experience.
• Experience in fragrance and beauty retail is desirable.
• Strong communication and leadership skills.
• Proven commercial acumen and P&L responsibility.
• Flexibility to travel and support other locations as needed.

Responsibilities

• Lead the store with a focus on excellence, demonstrating a will to win and passion for people.
• Strategically seek and maximize business opportunities to achieve sales, KPIs, and profit targets.
• Deliver a personalized, sensorial customer experience aligned with our service standards.
• Build and develop a high-performing team through coaching, training, and engagement.

Skills

Communication

Leadership

Commercial Acumen

Customer-centric Approach

Retail Management Experience

Job description

We are seeking an experienced Store Manager with a passion for luxury to lead our St Albans store!

Position: Store Manager – Full Time

Location: St Albans

Hours per Week: 37.5 (Permanent)

Salary: £32,000- £33,000

What we offer to our Store Managers:

• A 50% staff discount on all Molton Brown products
• 25 days holiday + Bank Holidays
• A day off for your birthday!
• Quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached
• Quarterly product allocation of up to 5 Molton Brown items
• Discounts and cashbacks from high street retailers
• Enhanced family leave
• Private Medical / Healthcare Plan
• Wellbeing Support
• Season Ticket Loans / Cycle To Work Scheme
• Company Pension Scheme
• Ongoing development opportunities
• A workplace where your voice matters
• Access to our e-Learning platform with qualifications and certifications

Role Responsibilities:

• Lead the store with a focus on excellence, demonstrating a will to win and passion for people
• Strategically seek and maximize business opportunities to achieve sales, KPIs, and profit targets
• Deliver a personalized, sensorial customer experience aligned with our service standards
• Build and develop a high-performing team through coaching, training, and engagement

Candidate Requirements:

• Minimum of 2 years retail management experience
• Experience in fragrance and beauty retail is desirable
• Strong communication and leadership skills
• Proven commercial acumen and P&L responsibility
• Customer-centric approach
• Flexibility to travel and support other locations as needed

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Molton Brown, part of Kao, a company founded in Japan in 1887, is committed to making a difference with high-quality products and services. Our philosophy, the Kao Way, emphasizes integrity, innovation, and respect. We are recognized among the World's Most Ethical Companies for 19 years and value diversity and sustainability. Learn more about us at Kao.