Store Manager

Caffe Nero; Spalding; On-site; GBP 3,000 - 6,000; Full time

Job summary

A leading coffee retailer in Spalding is looking for a Store Manager who will ensure exceptional customer service and manage a dedicated team. The role offers excellent training, performance-related bonuses, and employee benefits including discounts on food and drinks. Ideal candidates will have experience leading teams in a busy environment and a passion for coffee.

Benefits

Performance-related bonus

Unlimited free handmade drinks

50% off all handmade drinks when off shift

Cash Plan Healthcare scheme

Length of service recognition

Qualifications

• Experience leading and developing a team in a customer-facing environment.
• Ability to provide fantastic customer service.
• Positive attitude and energy for interacting with customers.

Responsibilities

• Take ownership of the store and maintain high customer service standards.
• Grow and develop the team to enhance performance.
• Provide training and personal development opportunities.

Skills

Team leadership

Customer service

Team development

Job description

As a Store Manager, you will take ownership of your own store, providing great customer service and the best standards of coffee and food. You will pride yourself on keeping your customers happy through fantastic service, whilst growing and developing your own team.

At Caffè Nero, it's our people that make us different. That's why we are looking for warm, positive people who love working with others to come and join us as Store Managers.

What We Offer

• Performance-related bonus of between £3,500 - £5,500 per annum (dependent on role and store).
• Brilliant training and development to get you up to speed in your role and beyond.
• The opportunity to grow your career and develop personally.
• Unlimited free handmade drinks and up to 75% off food and packaged drinks when you're on shift.
• 50% off all handmade drinks and 40% off everything else when you're off shift.
• Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team.
• Cash Plan Healthcare scheme.
• Length of service recognition.
• Access to our benefits platform, with hundreds of discounts, rewards, and offers.

To Be Successful

Maybe you're looking to take the next step in your career journey? Perhaps you want a move into the growing world of coffee? You might already be a Store Manager, and love the Caffè Nero brand. Whatever you're doing, if you have experience of leading, developing, and nurturing a team in a busy, customer-facing environment, we would love to hear from you.

Why Choose Us

When you join us, you're joining a group of caring, supportive, and friendly people - whether that's your team, the regular customers of your café, or your community. At the same time as giving fantastic service, you'll have loads of fun along the way, whether that's at a pizza night, a Caffè Nero Club party, or even at the Barista of the Year event. There's something for everyone.

The opportunities for development are fantastic. Many of our Area and Regional Managers grew their careers in store, and it's the same for our Head Office teams too. If you have a great attitude, bags of energy, and love interacting with customers, then we'd love to hear from you!