Store Manager

Cash Shop; Rotherham; On-site; GBP 100,000 - 125,000; Full time

Job summary

A retail financial services provider in Rotherham is seeking a Store Manager to oversee daily operations, promote exceptional customer service, and develop business strategies. The ideal candidate will be a dynamic leader who can motivate a team and drive business growth. This full-time position offers a variety of benefits including health plans, holiday pay, and a bonus scheme.

Benefits

Health Shield solutions

Holiday Pay up to 33 days

Company pension scheme

Employee discount

Bonus scheme

Qualifications

• Dynamic leader with a passion for customer service.
• Ability to drive business growth and meet sales goals.
• Strong organizational and communication skills.

Responsibilities

• Oversee daily operations of the store.
• Motivate sales team to deliver exceptional service.
• Develop strategies to raise customer pool and optimize profitability.
• Maintain store condition and visual merchandising standards.

Skills

Leading skills

Customer management skills

Organizational skills

Communication skills

Job description

Overview

Store Manager

Cash Shop Ltd. has been providing its customers with retail financial services since 2004. Initially established by the founder of the UK’s original cheque cashing company, Cash Shop is now owned and operated by individuals with combined experience of over 50 years in the industry.

We are dedicated to helping our customers access cash and quality pre-owned goods with a view to enhancing their lives.

At Cash Shop, providing excellent customer service is our top priority, whether it is in-store, over the telephone, or online. We pride ourselves on being completely transparent with our pricing and our processes. Our loyal customers have come to trust we have their best interests at heart, and we strive to offer a fast, friendly and fair service each and every time.

Our ‘Vision Statement’ is, “To have the best looking stores, in the best locations, offering the best service at the best prices”, because we want nothing but the best for our customers. This is an amazing opportunity to become a part of our great team!

Job Function

Are you a dynamic leader with a passion for customer service and a talent for driving business growth? As a Store Manager, you'll be at the heart of our operations, overseeing daily operations of the store to ensure everything runs smoothly and effectively. You’ll motivate your sales team to deliver exceptional customer service while developing business strategies that drive success in a competitive marketplace.

Responsibilities

• Developing store strategies to raise customers’ pool, expand store traffic and optimize profitability
• Meeting sales goals by training, motivating, mentoring and providing feedback to store staff
• Ensuring high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional store manager duties as needed

Skills

• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills

Personality

• Friendly and engaging demeanour.
• Reliable and trustworthy.
• Proactive ‘can do’ approach to all aspects of your work.

Benefits

(All subject to successful probation):

• Health Shield – a range of health and well-being solutions, including Health CashPlans offering money back on services like physiotherapy and glasses
• Holiday Pay - 28 days of holiday, increasing to a maximum of 33 days with length of service
• Additional Gifted leave - up to 28 extra gifted leave days per year (pro-rata for part-time staff) - subject to quarterly performance review and approval
• Company pension scheme
• Employee discount
• Supplemental pay types:
• Bonus scheme
• Performance bonus
• Quarterly bonus
• Statutory sick pay
• Statutory Maternity/Paternity Pay
• Bereavement Leave

Job Type

Full-time; Permanent; 8 hour shift; 5 days per week (incl. weekends)

Salary

DOE - Depends on experience