Store Manager

New Look; Redhill; On-site; GBP 25,000 - 40,000; Full time

Job summary

New Look is looking for a passionate Store Manager for the Redhill location. You will lead a team to deliver exceptional customer experiences and achieve performance targets, working closely with your Territory Leader. With a focus on people development and a vibrant workplace culture, you'll have the chance to inspire and shape the way customers express themselves through fashion.

Benefits

Monthly 25% off privilege vouchers for family and friends

Quarterly sample sales

Qualifications

• Previous store/deputy management experience.
• Track record of effectively leading and managing a team.
• History of delivering and exceeding KPIs and key objectives.

Responsibilities

• Lead and inspire a team to deliver great results.
• Fully accountable for store performance and customer satisfaction.
• Create a customer-obsessed atmosphere in the store.

Skills

Leadership

Customer Service

Commercial Acumen

Communication

Organizational Skills

Job description

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From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omnichannel business serving millions of customers… we're New Look.

Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.

It's a busy and exciting time for the brand and we’re on the hunt for a Store Manager to join our growing Redhill Store.

The Store:

As our Redhill Store Manager, you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience, and being customer obsessed.

You'll have the opportunity to make a significant impact on our customers' shopping experience. Take the reins, inspire a team of fashion enthusiasts, and create an unforgettable shopping journey. Don't miss this chance to shape the future of fashion.

The Role:

In your high street store, you will lead your team to create a customer-obsessed atmosphere. You will be genuine in your delivery of a shopping experience that helps our customers express their individuality, personality, and unique style through fashion. You will create and lead a team who support one another and deliver results…whilst having fun along the way!

You will be fully accountable for your store's performance, working alongside your Territory Leader to identify opportunities impacting KPI’s, customer service, team development, and overall sales – so that we are playing to win!

About you:

• You have previous store/deputy management experience
• You have a track record of effectively leading and managing a team
• You identify yourself as a New Look brand adorer
• You have a history of delivering and exceeding KPI’s and key objectives
• Commercial acumen
• Excellent communication and interpersonal skills to engage with customers and provide exceptional service
• Exceptional organizational skills to handle inventory management, stock control, and order replenishment efficiently

Why New Look?

Here, at New Look, everything that we do is for the love of fashion. We’ve been bringing the latest fashion to the high-street since 1969. We’re now a global, multichannel brand offering on-trend, value-fashion for women, men, and teenage girls. Even after 50 years, we’ve stayed true to our original mission of delivering fabulous products at a price our customers can afford.

It’s our values that inspire us every day - we play to win, we are customer obsessed, we work as one…and it starts with you.

We are always on the lookout for talented, passionate people to join our New Look team.

We also have a strong focus on people development, with lots of opportunities for you to grow professionally, starting with our fantastic induction programme which will immerse you into the New Look culture in one of our Stores of Learning. Your territory leader and people partner will work closely with you to identify development opportunities and ensure you are given the tools to drive your own career.

Along with some exciting benefits:

• Monthly 25% off privilege vouchers for family and friends to enjoy
• Quarterly sample sales

Don’t take it from us, next time you’re in one of our stores ask to speak to a manager and they’ll tell you all about it!

We pride ourselves in being a flexible employer. Although this is a full-time role, our colleagues work a range of patterns. If you have a specific pattern in mind, we are keen to discuss this with you in line with the output needed for the role.

Please note that if you are NOT a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

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Created on 25/06/2025 by TN United Kingdom