Store Manager

Card Factory; Reading; On-site; GBP 125,000 - 150,000; Full time

Job description

Store Location:

Reading

Store Hours:

42.5

Job Overview:

With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a Store Manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do.

Key Responsibilities:

1. Overall Responsibility: Manage the store with a focus on customer experience, colleague development, and commercial growth in line with our 5-year strategy.
2. Team Development: Develop a team of colleagues who embody our customer promise and actively seek ways to delight our customers.
3. Coaching and Training: Coach, train, and develop colleagues within your store, harnessing their strengths and addressing development areas.
4. Recruitment: Proactively recruit a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values and possess the required skill sets to meet our business needs.
5. Commercial Decisions: Make informed decisions regarding stock availability and merchandising.
6. Stakeholder Engagement: Actively seek contact with key stakeholders to gain a broader understanding of the business.
7. Feedback Provision: Provide constructive and beneficial feedback to the store team, District, and Regional Managers regarding store performance and business opportunities to encourage continual growth.

Candidate Requirements:

1. Have previous experience as a Store Manager within a retail environment, working collaboratively with wider stakeholders across the business.
2. Experience in leading and developing a team of colleagues.
3. Be prepared to work towards KPIs in a fast-paced environment.
4. Share our passion for celebrating our customers’ life moments.