Store Manager

JR United Kingdom; Reading; On-site; GBP 32,000; Full time

Job summary

An exciting opportunity awaits at a contemporary jewellery brand seeking a Store Manager for their new Reading location. This role is perfect for a dynamic leader with over three years of experience in retail, particularly in jewellery or luxury sectors. You will be responsible for creating an exceptional customer experience, driving sales, and nurturing your team to achieve their full potential. Join a forward-thinking business where your leadership will make a significant impact, and help cultivate a vibrant store environment that leaves lasting impressions on customers. If you are passionate about retail and ready to take your career to the next level, this role is for you!

Qualifications

• 3+ years of store leadership experience in jewellery or luxury retail.
• Proven track record in driving sales and maximizing profit.

Responsibilities

• Deliver world-class customer experience and lead by example.
• Recruit and retain talent while maximizing operational efficiency.

Skills

Customer Service Skills

Leadership

Sales Strategies

Team Collaboration

KPI Analysis

Problem Solving

Job description

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This is an exciting opportunity to join a Contemporary jewellery brand seeking a Store Manager for their fabulous new store in Reading. £32,000 plus bonus and commission. As Manager, you set the standard—making strategic decisions, big and small, that drive success. With an eye for detail and a passion for excellence, you’ll create a luxury retail experience where every detail counts, and every customer interaction is pure gold. You’ll cultivate a vibrant, welcoming environment where your team feels empowered, valued, and excited to be part of something extraordinary. Through your leadership, you’ll ignite their passion, helping them grow and thrive so they, in turn, create unforgettable experiences for every customer. With every interaction, you’ll leave a lasting impression. You’ll embrace the thrill of retail, the pride of leadership, and the momentum of a brand on the rise to global success.

About the Role

Your Key Responsibilities Will Include:

1. Deliver world-class customer experience: leading by example, building and maintaining strong relationships with customers, offering personalized advice and support.
2. Drive sales and maximise profit: You will be accountable for your store’s performance, identifying opportunities to increase your store’s contribution, implementing sales strategies, and ensuring the team exceeds performance KPI objectives.
3. Recruit and retain the best talent: You will be passionate about your team and responsible for your team’s career development, continually coaching and training to enhance skills and service quality, leading succession through your store and creating future leaders for the business.
4. Maximise operational efficiency: Co-ordinate and oversee all store activities, organizing commercial spaces in line with support centre guidelines, managing product placement & service areas to meet sales objectives and brand standards.
5. Control costs and manage loss prevention: You will be responsible for making sure your store is operationally sound with effective inventory management controls in place. You will ensure your team protects profit by deterring theft through service.
6. Be a great communicator: ensuring seamless communication across all levels.

Qualifications

What We’re Looking For:

1. 3+ years store leadership experience, within jewellery, fashion, and/or luxury retail. This can be in a Store Manager or Assistant Manager role, ready for the next step in their career journey.
2. A team player who enjoys fostering collaboration and growth within the team.
3. A proactive individual who takes ownership of challenges and delivers solutions.
4. A results-driven mindset with experience analysing KPIs and building actionable plans to deliver results.
5. Exceptional customer service skills with a positive and proactive attitude.
6. Availability to work a flexible schedule, including evenings, weekends, and holidays.
7. A passion for delivering a great experience for all customers.

Pay range and compensation package

If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you. Send your CV for a confidential discussion.

Equal Opportunity Statement

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